ADVANTAGE HEALTH SYSTEMS

riverside, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

4100 LATHAM STREET, STE D

RIVERSIDE, CA

Service Area

This agency serves patients in RIVERSIDE and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:78%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.57% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

99% improved in bathing

Based on patient outcomes

Better than average

98% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
89%
Team Communicated Well
85%
Discussed Medicines & Safety
88%
Completed Surveys
110
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate96.1%
Improvement in Walking/Mobility100.0%
Improvement in Bathing99.2%
Improvement in Managing Medications98.2%
Improvement in Getting In/Out of Bed96.5%
Improvement in Breathing97.5%
Pressure Ulcer Rate1.6%

Lower is better

Falls with Major Injury1.6%

Lower is better

Discharge Function Score60.3%
Health Info Transfer to Provider70.4%
Health Info Transfer to Patient81.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
7 reviews
Kathleen S.

Kathleen S.

The nurses are a 5 or better. The one star is for the fact that if your loved one needs PT or OT and lives out of the Riverside area, Advantage contracts with a substandard facility by the name of Lifespan. Advantage does not have staff on call (which they should since they are home health/hospice), and if you call after 3 p.m., especially on a Friday, you will probably not get a call back. My last effort was to reach the director of nursing who never returned any of the 5 call I submitted on Friday and Saturday. If you need a good home health agency, look elsewhere.

Verified Google review
Niko D.

Niko D.

During an extremely difficult time, our family needed help with DME and was struggling to get support. We felt like my aunt’s doctor was not doing much to assist us, and after multiple attempts to get answers, I was overwhelmed and upset because it felt like no one was helping. I called my home health agency, and Jasmine answered. She listened without rushing me, showed genuine understanding, and immediately stepped in to help. Even though I was frustrated, she remained calm, respectful, and focused on finding solutions. She knew exactly what to do and took the lead in getting things arranged. What stood out most was her follow-up. She called back to confirm the DME company had been contacted and that everything was in place, and she made sure we knew she was available if we needed anything further. That level of care and attention made a meaningful difference during a very hard moment. The compassion and professionalism shown reflected the way this company cared for my aunt throughout her time with them. I am truly thankful for the support we received and would not hesitate to recommend this home health agency to others.

Verified Google review
Jill Vesey Texeira

Jill Vesey Texeira

No written review provided

Verified Google review
Adam Ellsworth

Adam Ellsworth

Advantage Home Health and Hospice is a wonderful company with team members who genuinely care about their patients and the Riverside community at large. They are compassionate and attentive, making sure that their patients get everything they need. Ted and Evelyn do a great job communicating and meeting with families around the clock, bringing peace to a sometimes chaotic and confusing time in a patient's life.

Verified Google review
Renrenren Akren

Renrenren Akren

Communication and service was great!

Verified Google review

Reviews from Google Places for ADVANTAGE HEALTH SYSTEMS. These are real experiences shared by families and patients.