BETHANY HOME CARE

riverside, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1995

Key Information

Years in Operation

31

Location & Directions

Address

4649 BROCKTON AVENUE

RIVERSIDE, CA

Service Area

This agency serves patients in RIVERSIDE and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

100% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
54%
Rated 9 or 10 (Excellent)
65%
Team Gave Professional Care
67%
Team Communicated Well
52%
Discussed Medicines & Safety
74%
Completed Surveys
7
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Falls with Major Injury0.0%

Lower is better

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
6 reviews
MICHAEL SONG

MICHAEL SONG

No written review provided

Verified Google review
Patricia Dickinson

Patricia Dickinson

I just spoke to a Carlos Castillo from Bethany Home Care (Moreno Valley) because one of their visiting home nurses did not show up for her visit today and no one called to say she was not coming. When I reported the nurse to Carlos, he told me that she had been to our home twice...NOT! She has only been here once. I was told there was a second visit and a 2nd signature...well, that was a forgery since there has only been one home visit. Because I repeated that there was forgery and lying going on with that nurse, Carlos stated I was racist. Where would that be coming from? I never said anything about race nor did I hint at it. I did turn in a complaint against this business to The California State Department of Health complaint hotline. We will be seeking a new home visit nursing company. BAD BAD BAD service and employees.

Verified Google review
Austin An

Austin An

No written review provided

Verified Google review
Vinson Nguyen

Vinson Nguyen

No written review provided

Verified Google review
Vinson Nguyen

Vinson Nguyen

No written review provided

Verified Google review

Reviews from Google Places for BETHANY HOME CARE. These are real experiences shared by families and patients.