HOPE PROFESSIONAL SERVICES, INC

riverside, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Key Information

Website

Not Available

Years in Operation

23

Location & Directions

Address

11731 STERLING AVENUE, UNIT C

RIVERSIDE, CA

Service Area

This agency serves patients in RIVERSIDE and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

99% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
70%
Rated 9 or 10 (Excellent)
76%
Team Gave Professional Care
68%
Team Communicated Well
70%
Discussed Medicines & Safety
65%
Completed Surveys
27
36% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.3%
Flu Vaccination Rate94.1%
Improvement in Walking/Mobility100.0%
Improvement in Bathing99.4%
Improvement in Managing Medications96.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score92.6%
Health Info Transfer to Patient0.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1
2 reviews
Anna Kirk

Anna Kirk

Terrible customer service. Wonder how their patient services would be with such a disappointing employees working at the office.

Verified Google review
Brenda Flores

Brenda Flores

No written review provided

Verified Google review

Reviews from Google Places for HOPE PROFESSIONAL SERVICES, INC. These are real experiences shared by families and patients.