SONDER HOME HEALTH CARE

sacramento, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2020

Key Information

Years in Operation

6

Location & Directions

Address

4600 NORTHGATE BLVD, SUITE 130A

SACRAMENTO, CA

Service Area

This agency serves patients in SACRAMENTO and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:69%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.13% falls with injury

Low rate of falls with injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

99% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
69%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
84%
Team Communicated Well
80%
Discussed Medicines & Safety
79%
Completed Surveys
199
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate95.3%
Improvement in Walking/Mobility96.3%
Improvement in Bathing100.0%
Improvement in Managing Medications99.5%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing96.5%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury2.1%

Lower is better

Discharge Function Score62.0%
Health Info Transfer to Provider92.5%
Health Info Transfer to Patient82.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
9 reviews
Brittany Schmierer

Brittany Schmierer

No written review provided

Verified Google review
CalNative

CalNative

It's so easy to leave a bad review, which makes it all the more important to leave a good one when it is warranted! Sonder was chosen for me by the wonderful skilled nursing facility my mom was in (see my review of American River Center). I'm sure that your experience (the quality of care, facility, or personnel is dependent on who you have and who you are, i.e. "your mileage may vary"). My experience was the exact opposite of the previous reviewers. From day one, Sonder was compassionate, efficient, and never left me feeling like I had no support. My mother's health declined rapidly, which I didn't see coming. Sonder provided a wonderful home health aid. (Griselda ), to help a few mornings a week, as well as RN support (shout out to Chichi, Asia, and Julio) when I needed it. Support staff was also wonderful (Jennifer and Joann stood out among the others).They took care of all DME needs and supplies quickly, adding whatever I needed whenever I asked. I probably wasn't the easiest client, as I had a few panics in the middle of the night. It's scary being a solo caregiver! Every time I needed them, they were available by phone to talk me through it, or showed up with kind words and voices of experience. My mom ended up passing very quickly, and Sonder handled it like a champ. Although I will never have the personal need again, I wouldn't hesitate to use them or recommend them to my family and friends. A parting thought... the Golden Rule has never seemed so obvious to me in the past months/years of caregiving. I always treat those helping me with kindness and compassion, remembering that what they do is not easy, and they could always be doing something else. They choose to be there taking care of our loved ones, and for that I am forever grateful!

Verified Google review
Odisokwu Nwosu

Odisokwu Nwosu

Poor quality of care given to patients .

Verified Google review
Charles “Lex” Henderson

Charles “Lex” Henderson

Staff are great.. leadership needs a new captain

Verified Google review
Rana Saud Yousaf (SaudyTube)

Rana Saud Yousaf (SaudyTube)

Great environment with helpful clinicians and great management team.

Verified Google review

Reviews from Google Places for SONDER HOME HEALTH CARE. These are real experiences shared by families and patients.