A BETTER SOLUTION IN HOME CARE

san diego, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2017

Key Information

Years in Operation

9

Location & Directions

Address

8929 COMPLEX DRIVE

SAN DIEGO, CA

Service Area

This agency serves patients in SAN DIEGO and surrounding areas in CA.

Patient Satisfaction

2/5
Would Recommend:72%
Rate 9-10:78%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.54% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
78%
Team Gave Professional Care
85%
Team Communicated Well
83%
Discussed Medicines & Safety
76%
Completed Surveys
190
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.3%
Flu Vaccination Rate95.1%
Improvement in Walking/Mobility94.3%
Improvement in Bathing95.0%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed91.8%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score81.4%
Health Info Transfer to Provider58.0%
Health Info Transfer to Patient91.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
27 reviews
Emma Pumpelly

Emma Pumpelly

My father had surgery on October 2, 2025 and unfortunately did not recover as quickly as we expected. I met with Jonathan Burgi, and he gave me the Home Care Support my family needed. This was our first time working with Home Care, and he told me exactly what to expect and what were all the steps in regards to VA Home Care. I would highly recommend Jonathan because he is very supportive and responsive in answering all my questions. Thank you so much Jonathon for all your help.

Verified Google review
Jennifer Piscopo

Jennifer Piscopo

Raul, at A Better Solution in Home Care, is kind and compassionate and worked tirelessly to help our family find an appropriate placement to care for a family member. He is an excellent communicator and extremely prompt with providing information and responses. He was incredibly patient with my questions. A true ally during a very difficult and stressful time! Would highly recommend him!

Verified Google review
Irene Lane

Irene Lane

We love ABS in San Diego! My family has trusted them for 2+ years to help care for our mom. They have always been responsive, listening to our needs to make sure our mom gets the best care. Standout team leaders like Erika G. who always takes my call and finds solutions is the absolute best - I can really count on her. Our caregiver, Traci G., is excellent and is a true partner to us. We are so thankful to Erika, Traci and the whole A Better Solution team. We are very happy with them and definitely recommend.

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Jared Kelly

Jared Kelly

I am so thankful for the team at A Better Solution. When my grandmother had a stroke, we were lost and didn't know what to do. It was hard. It truly felt like A Better Solution was there for us and they cared. They walked us through everything. The caregivers they gave us were amazing. They were so compassionate and caring. I truly do not know how we would have managed without them.

Verified Google review
Carlena Falzarano

Carlena Falzarano

My Aunt currently has Better Solutions for her home care. The scheduling staff are on top of her hours that need to be covered. I want to say 2 special thank you’s to a supervisor and a caregiver. Erika Garcia for ALWAYS being available for me to discuss concerns, scheduling, or praise’s I have for a caregiver. Even on your days off or on vacation you get back to me right away. You truly are an asset to this Company and to me by helping me navigate my aunts care! Na’Shay Spence your work ethic says it all about you. When shifts need to be filled in for whatever the reason. You are there for my aunt, even if it ends up being a 12 hr shift! The things I ask of you to do on a daily basis get done. You have a great rapport with my aunt, she especially loves it when we play cards with her! Kudos to the both of you, and THANK YOU for being there!

Verified Google review

Reviews from Google Places for A BETTER SOLUTION IN HOME CARE. These are real experiences shared by families and patients.