ACCENTCARE HOME HEALTH AT UC SAN DIEGO LLC

san diego, CAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2018

Key Information

Years in Operation

8

Location & Directions

Address

5060 SHOREHAM PLACE, SUITE 220

SAN DIEGO, CA

Service Area

This agency serves patients in SAN DIEGO and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:79%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.59% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
88%
Team Communicated Well
82%
Discussed Medicines & Safety
80%
Completed Surveys
205
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.9%
Flu Vaccination Rate86.6%
Improvement in Walking/Mobility91.4%
Improvement in Bathing92.4%
Improvement in Managing Medications90.0%
Improvement in Getting In/Out of Bed92.7%
Improvement in Breathing93.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score76.6%
Health Info Transfer to Provider76.6%
Health Info Transfer to Patient85.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1.3
4 reviews
raven kamfiroozie

raven kamfiroozie

Today’s nurse for my family member was absolutely lazy.

Verified Google review
Kristy Gonzales

Kristy Gonzales

The nurse who initially came to me my son was very kind and helpful, this review does not reflect her at all, as she was honest and transparent, and helped us get the supplies we needed. I am just very disappointed and upset because upon discharge at UCSD the Social Worker notified me that now they are denying services to my son because they feel we are not allowing them to provide services to my son. This is an absolute lie, the last time I spoke with a nurse I was trying to coordinate times they could come to provide care for my son, then he ended up being admitted into the hospital. So I have no idea why they would say that. Also initially the nurse told me she did not feel qualified to treat or advise on the wound and referred me to ER and a wound nurse. Very disappointing that they would deny care to a patient and then blame us for it.

Verified Google review
Nina A

Nina A

No written review provided

Verified Google review
Bob Wilson

Bob Wilson

I picked this company for my physical therapy after knee replacement surgery. I did so because I had my surgery at UCSD and I thought that I would receive the same professional treatment I did at the hospital. I couldn’t have been more mistaken! This is the most dysfunctional operation I have ever dealt with, beginning with the main office. The therapists that did come to my home were actually quite nice and professional, but the communication between them and the office was beyond terrible! The therapists would show me the schedule for the next week, and then the office scheduler would change it without notifying me, the patient. I would make sure to make the scheduled times free for my appointment and no one would show up. I would call the therapist to find out what happened and they would tell me that the scheduler made changes and they wouldn’t be coming that day, but the next day, when I had made my doctor appointment.When I wouldn’t be available at the new date, it would be canceled until the next week, and I wouldn’t get therapy that week. This happened on a regular basis! I would highly recommend not using this company for yourself or a loved one. You know there is a problem when the therapists are frustrated with the scheduling and the lack of communication to the patient. I heard this from more than one. There are other companies that are so much better! Use one of those! God bless,

Verified Google review

Reviews from Google Places for ACCENTCARE HOME HEALTH AT UC SAN DIEGO LLC. These are real experiences shared by families and patients.