SHIELD HOME HEALTH

san diego, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2014

Key Information

Years in Operation

12

Location & Directions

Address

7940 SILVERTON AVENUE, SUITE 202

SAN DIEGO, CA

Service Area

This agency serves patients in SAN DIEGO and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:82%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

98% improved in bathing

Based on patient outcomes

Better than average

97% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
84%
Team Communicated Well
82%
Discussed Medicines & Safety
81%
Completed Surveys
65
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate95.2%
Improvement in Walking/Mobility93.1%
Improvement in Bathing97.7%
Improvement in Managing Medications96.6%
Improvement in Getting In/Out of Bed94.2%
Improvement in Breathing95.4%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score88.6%
Health Info Transfer to Provider99.0%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
3 reviews
Bobbie Jean Cruz

Bobbie Jean Cruz

No written review provided

Verified Google review
Janna Harris

Janna Harris

Cherish helped me a lot Helping assist with home health needs for my family

Verified Google review
Francis Marquez

Francis Marquez

I haven't been receiving my supplies on time. I placed an order in July and didn't receive it until August. The same thing happened when I placed an order in September, which I didn't receive until October. Now, I'm trying to place an order for October, and I was told it was sent on October 3rd. Where are my orders for July and September? Since July, I have only received one order in August and another in October. This delay in receiving my supplies has had a significant impact, especially considering I placed two orders in the past four months. I urgently need to speak with a supervisor. However, every time I try, I'm told they're in a meeting. The team is not following up with clients or insurance, and they are potentially losing customers.

Verified Google review

Reviews from Google Places for SHIELD HOME HEALTH. These are real experiences shared by families and patients.

SHIELD HOME HEALTH - Home Health Agency in San Diego, California