HEALTH LINK HOME HEALTH AGENCY

san francisco, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Key Information

Years in Operation

17

Location & Directions

Address

550 BRYANT ST.

SAN FRANCISCO, CA

Service Area

This agency serves patients in SAN FRANCISCO and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:70%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.38% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

98% improved in bathing

Based on patient outcomes

Better than average

98% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
70%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
84%
Team Communicated Well
81%
Discussed Medicines & Safety
79%
Completed Surveys
342
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate92.8%
Improvement in Walking/Mobility93.9%
Improvement in Bathing98.1%
Improvement in Managing Medications97.5%
Improvement in Getting In/Out of Bed95.6%
Improvement in Breathing93.1%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score54.1%
Health Info Transfer to Provider89.1%
Health Info Transfer to Patient98.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
27 reviews
taira leon

taira leon

Laura and her team are fabulous I recently referred one of our residents that needed home health and she is up and walking. They are a great company to work with and have very attentive and caring staff. Response time is awesome.

Verified Google review
Karen Brown

Karen Brown

I have been with health link health care for 6 weeks the extreme excellent service starting with Denis & Kitty the 2 best. Years ever ! Then hats off to Jacob& his assistant & Bobby the Best ever physical therapist ever also to Patica she does the appointments. Also Julia I met her on the phone she sounds awesome . The team who has come to my home truly by far are best ever . I admire all they do for me . I wouldn't have made it with our this amazing team. Thank you for sending me top notch service .

Verified Google review
Roel Mallari

Roel Mallari

I’ve had the opportunity to work with Amrita Patel, PT with Health Link Home Health Agency. She is very knowledgeable, well detailed & kind. She comes in on time with her appointment & I truly recommend her. I had a fractured tibia & Amrita was very helpful in helping me walk on my own after more than 10 weeks of therapy with her.

Verified Google review
Sheryl Duhn

Sheryl Duhn

We had the opportunity to work with Joel Gilbert after returning home from cardiac surgery. He was very polite and very easy to work with. He was always very punctual and if he was running behind he would always text us to keep up updated on his arrival. We were quite comfortable with Joel and whole heartily recommend him for any home visits. He preformed his task quickly and listen very closely to all of our concerns. Thank you Joel for your excellent professional care.

Verified Google review
James Su

James Su

The Health Link team has been great in providing care for our 95 year old father. We would like to especially acknowledge Joel Gilbert who has been our home care nurse and who we've now known for over a year. As a nurse, he takes the time to get it right in addressing our father's medical needs and goes that extra mile to help in calming a worried family when it occurs. During the time under his care, our father was kept out of the hospital. Recently, Joel has been reassigned to provide care for our father after a lapse. Our father as well as our family are happy to have Joel back. We would like to thank Joel for all he does--for all the small and big things that he does with such grace and kindness! We highly recommend Joel to others.

Verified Google review

Reviews from Google Places for HEALTH LINK HOME HEALTH AGENCY. These are real experiences shared by families and patients.