TENDER CARE HOME HEALTH

san gabriel, CAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1995

Key Information

Years in Operation

31

Location & Directions

Address

317 W LAS TUNAS DRIVE #208

SAN GABRIEL, CA

Service Area

This agency serves patients in SAN GABRIEL and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

81% improved in bathing

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

71% improved in mobility

Based on patient outcomes

71% improved in mobility

Based on patient outcomes

67% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
89%
Team Communicated Well
94%
Discussed Medicines & Safety
84%
Completed Surveys
22
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care79.5%
Flu Vaccination Rate36.8%
Improvement in Walking/Mobility71.4%
Improvement in Bathing81.1%
Improvement in Managing Medications67.4%
Improvement in Getting In/Out of Bed87.7%
Improvement in Breathing89.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score62.9%
Health Info Transfer to Provider8.6%
Health Info Transfer to Patient83.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.6
14 reviews
dinesh gupta

dinesh gupta

This is the care provider I would trust for my Family. Linda is very polite and efficient and very very helpful. I am so glad that Linda assigned Isabella C to take care of me. They have so many good nurses who are very professional and courteous. 5 stars are not enough for this Team. Wish them all Best of Luck and Many Many ThanksI Dinesh Gupta

Verified Google review
Greg G.

Greg G.

After completing a one month of service, my wife has been very, very satisfied with the nurse Isabella. She was always on the right schedule, very punctual, and professional, working with the wife. Everything was disinfected by the book and service was an out standing. Operation manager, Linda has been responsive and accommodated it with an outstanding service. Thank you, Isabella (RN) for the Servicing the community and my wife.

Verified Google review
Fancy OO

Fancy OO

We had two different nurses come because my mom needed home health nurse. One was fine. Took photos , changed wounds and was gone in 30 mins..a new lady named Miriam came.. What a nightmare.. she came over 30 mins late..ok no problem but stayed for 1.5 hours. Like who has time to sit around for that. I care take two elderly parents plus a home to run .. she was patronizing.. Got upset because I didn't find it important for her to teach me how to insert batteries. She is supposed to come everyday.. but she took time to teach me what she is supposed to do... " In case the office. Calls". .. I believe she is the "office" and wanted to teach me in case she doesn't come.. I heard her on the phone tell a client. I didn't want to come today.. I'll come tomorrow?!!! What?! If that was us I'd be pissed. We need a daily nurse.. then a few hours after she left.. obviously she did it wrong.. I didn't understand IV but there was blood in the line.. next morning she blames me.. just a horrible condescending patronizing vaca de El Salvador.

Verified Google review
Claudia Rodriguez-Moeller

Claudia Rodriguez-Moeller

My mom broke her leg and required both a nurse and physical therapist. The professionals who work for Tender Care truly live up to the company name. They both provided my mom tender care and have been so wonderful in communicating with me about her treatment and updates. The coordinator and supervisors are a great resource and respond quickly to calls. I’m very happy that my mom received care from this company.

Verified Google review
Caroline Jaynes

Caroline Jaynes

If I could give zero stars I would. Extremely rude and unprofessional staff. They won't make appointments ahead of time. Instead, while your loved one is going through something traumatic enough to need home assistance, they intrude and call you the day of. I had one nurse call me at 4:00 pm and ask if it was ok for her to come see my mom "at like 6:00 or 7:00 or 8:00". That's unacceptable. Those weren't appointment times that was her best estimate. And this was at 4:00 pm. Spoke to the supervisor who was rude and unhelpful. I would never ever recommend this place.

Verified Google review

Reviews from Google Places for TENDER CARE HOME HEALTH. These are real experiences shared by families and patients.