WISE HOME HEALTH INC

san gabriel, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2021

Key Information

Years in Operation

5

Location & Directions

Address

417 S SAN GABRIEL BLVD. SUITE #F

SAN GABRIEL, CA

Service Area

This agency serves patients in SAN GABRIEL and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
68%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
92%
Team Communicated Well
96%
Discussed Medicines & Safety
93%
Completed Surveys
12
9% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate86.7%
Improvement in Walking/Mobility100.0%
Improvement in Bathing100.0%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed98.7%
Improvement in Breathing95.9%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score7.8%
Health Info Transfer to Provider80.4%
Health Info Transfer to Patient92.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1
1 review
Howard Chu

Howard Chu

Jennifer tried to bully me after an incident where the Nurse Evelyn they sent to my home told me if I need anything I could text her. 10 being extremely painful. My father had neck pain of 7 and top head pain of 8. They got mad at me for going to the nurse they sent to my home instead of worrying about my father's life and death situation. The next morning Jennifer condescendingly tries to school me on the matter thinking she is the boss. Needless to say I called her the next day telling her I am switching to a better home health company that would offer bathing for my father. Initially Evelyn told me to bath my father myself. Later, Jennifer said they could do the bathing too after hearing I was switching home health. Jennifer during the phonecall tried to run the show saying she will decide when my father ends homehealth with them. I said I was the boss firmly in Mandarin. That got her attention quick. Told her to end services immediately. Do not go with this company. They only see you as dollar signs and does not see you as human beings. My father could've died had I listen to their advice of giving him painkillers that day. I thought of lowering the medical bed to let his blood flow better from the neck to head area. That did the wonders and pretty much no help from them.

Verified Google review

Reviews from Google Places for WISE HOME HEALTH INC. These are real experiences shared by families and patients.