APEX HOME HEALTH CARE SERVICES

santa ana, CAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2006

Key Information

Years in Operation

20

Location & Directions

Address

520 N MAIN STREET STE 200

SANTA ANA, CA

Service Area

This agency serves patients in SANTA ANA and surrounding areas in CA.

Patient Satisfaction

2/5
Would Recommend:66%
Rate 9-10:74%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.17% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
66%
Rated 9 or 10 (Excellent)
74%
Team Gave Professional Care
83%
Team Communicated Well
79%
Discussed Medicines & Safety
77%
Completed Surveys
158
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.9%
Flu Vaccination Rate69.2%
Improvement in Walking/Mobility93.1%
Improvement in Bathing92.9%
Improvement in Managing Medications85.0%
Improvement in Getting In/Out of Bed92.6%
Improvement in Breathing93.1%
Pressure Ulcer Rate1.2%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score59.2%
Health Info Transfer to Provider93.3%
Health Info Transfer to Patient97.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
38 reviews
Alex Tovar

Alex Tovar

Apex home health is a wonderful company who truly cares for their patients. Two nurses I’ve had the pleasure of meeting are Lem (bath nurse) and Analyn (LVN). Lem is respectful, professional, and compassionate. Lem made my uncle feel comfortable and well cared for every visit. Analyn is a knowledgeable and encouraging LVN. She truly cares about my uncle’s recovery and overall well-being, and her dedication and compassion really show in the care she provides.

Verified Google review
Jennifer Kramer

Jennifer Kramer

I can’t begin to describe how incredible the team of Apex caretakers are who work at my mother’s senior home in Costa Mesa. RJ, Abe, Mari and Kaysha have got to be the most caring staff of people to ever work in their field. I visit the Coastal Heights Senior Living complex every single day where I met them almost six years ago as my mother lives there and counts on me for many things and being I live down the street from her it’s just what I do and if I’m being honest it’s hard caring for her and can at times be exhausting for me alone. So again because I’m here everyday so my mom stays familiar with me as she has some memory issues, I see with my own eyes what the Apex staff do day in and out and they truly amaze me as I see them in action daily and I always walk away thinking to myself “How do they do this making it look so easy?…and they’re so happy!” It’s impressive to see. What they do takes a very special person and that’s exactly who they are. They are well trained exceptional humans and can be counted on no question about it. I’ve needed them various times and never worried once as to the care my mother received. My mom loves them too! I would and absolutely will refer friends with aging parents to Apex. I am fully confident in the incredible care they give. They always go above and beyond and I truly adore them! Five stars isn’t enough, these amazing people deserve a million!

Verified Google review
Carlo Davis

Carlo Davis

We visit our dad at Coastal Heights Senior Living as often as we can with our busy schedules, and every time the Apex Home Care team walks in, his eyes light up and a big smile fills his face. We have so much love and respect for RJ and his entire team — true heroes and angels. It’s a blessing to know our dad is receiving such a high level of professional, compassionate care. We also appreciate the photos and videos we receive several times a week. They brighten our days more than you can imagine. Thank you all, bless you all, and happy holidays. — Dan’s (Coach) Family ❤️

Verified Google review
Carol Panneck

Carol Panneck

The Apex staff has been so great in always taking care of Tony with respect and professionalism. I've especially had amazing experiences with RJ & his staff at Coastal Heights, he's always there when I've had concerns or questions & goes above and beyond to make sure Tony is doing well! I truly appreciate all of the Apex staff and they give me the confidence needed and I know Tony is getting the BEST care. My husband & I are very greatfull for all their help these past 5 years.😍

Verified Google review
Meribeth Paulino

Meribeth Paulino

The Apex Team at Coastal Heights is outstanding. They do so many wonderful things to help my cousin who needs assistance with basic living services like helping him with showering, doing his laundry, delivering his meals to him in his apartment from the dining room, and overseeing giving him his medication. Apex also provides companionship for my cousin when he needs to go to his various doctor appointments. Apex caregivers are always there for my cousin when a need arises. Thank you Apex Team, you are the BEST!

Verified Google review

Reviews from Google Places for APEX HOME HEALTH CARE SERVICES. These are real experiences shared by families and patients.