INTOUCH HOME CARE, INC. is a Medicare-certified home health agency located in SANTA CLARA, CA. CMS quality of patient care rating: 4.0 out of 5 stars. Google rating: 5.0 out of 5 from 2 reviews.

INTOUCH HOME CARE, INC.

santa clara, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2016

Key Information

Years in Operation

10

Location & Directions

Address

4701 PATRICK HENRY DRIVE, BUILDING 1, SUITE 1107

SANTA CLARA, CA

Service Area

This agency serves patients in SANTA CLARA and surrounding areas in CA.

Patient Satisfaction

2/5
Would Recommend:62%
Rate 9-10:68%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.45% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
62%
Rated 9 or 10 (Excellent)
68%
Team Gave Professional Care
79%
Team Communicated Well
78%
Discussed Medicines & Safety
78%
Completed Surveys
69
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.9%
Flu Vaccination Rate75.6%
Improvement in Walking/Mobility86.0%
Improvement in Bathing94.8%
Improvement in Managing Medications93.2%
Improvement in Getting In/Out of Bed88.8%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score72.0%
Health Info Transfer to Provider19.9%
Health Info Transfer to Patient86.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
2 reviews
Christina Kearney

Christina Kearney

very professional staff and genuinely cares for their clients! had nothing but a good experience with this company!

Verified Google review
Jenna Dove

Jenna Dove

Home Care is one of the much needed services that should be done by trusted, reliable and a fully-cooperative team. If you are looking for such services I recommend InTouchhc for sure!

Verified Google review

Reviews from Google Places for INTOUCH HOME CARE, INC.. These are real experiences shared by families and patients.

INTOUCH HOME CARE, INC. — Home Health Agency in SANTA CLARA, CA