DIGNITY HEALTH HOME HEALTH

santa maria, CAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1989

Key Information

Location & Directions

Address

124 S COLLEGE DRIVE

SANTA MARIA, CA

Service Area

This agency serves patients in SANTA MARIA and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:78%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
86%
Team Communicated Well
81%
Discussed Medicines & Safety
83%
Completed Surveys
523
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate57.0%
Improvement in Walking/Mobility92.4%
Improvement in Bathing94.4%
Improvement in Managing Medications90.5%
Improvement in Getting In/Out of Bed92.2%
Improvement in Breathing96.7%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score70.1%
Health Info Transfer to Provider75.8%
Health Info Transfer to Patient79.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
8 reviews
Douglas Jones

Douglas Jones

The nurses are amazing, however, the administration is awful. They make promises that they don't fulfill 90% of the time. No returned phone calls. You never speak to the same person twice, and they are all dismissive. They are just a dismal service.

Verified Google review
Lisa N

Lisa N

My mom recieved end of life care from Dignity Hospice. The nurses and CNA were amazing. They offered guidance, wisdom and support in the kindest and most compassionate way possible. Everyone I spoke with was kind and loving, they have a team that supported our needs. We were given all of the equipment, visits, medication and supplies needed very quickly and we were constantly asked what else our family needed. I am so happy I chose this agency. It is overwhelming to make decisions like choosing a Hospice agency. The reviews online are so concerning and make the decision of choosing a Hospice agency challenging. I hope my experience is helpful to others that are in the difficult position of have to make a critical decision of which Hospice to choose during a very emotional period.

Verified Google review
Aaron Ochs

Aaron Ochs

Most of the nurses provided excellent care. Two of the hospice nurses, however, treated us poorly, and made false allegations about the state of our care for a relative who was transitioning. One of the nurses repeatedly yelled at my elderly father, the relative's primary caretaker, and made reports to the county that the county later determined to be unsubstantiated.

Verified Google review
RoJean Head

RoJean Head

My rant. My sister in law has stage four Lewy Bodies Dementia and lung cancer. We signed up with Dignity Health Care Hopicecin Santa Maria California. They fired her yesterday , they call exits as graduation, because she is not dying fast enough! Dr. Kadick, the hospice doctor they recommended came to her house one time. He did not examine her but asked a couple of questions and left. He decided she was stable and decided to terminate her care. I appealed the case but they only sent his notes , not the nurse who visited her every week and said she is declining. They have dropped her. They are going to come and take her oxygen and walker! Please ifcyou have a loved one who needs Hospice be very careful of this group! They are cruel and selfish. They are leaving an 82 year old lady who is unable to walk, cook, bathe, drive or understand alone and on her own! They also said that she would get help with housekeeping and that stopped over 3 months ago! The social workers don’t seem to care! Do not put your loved ones in their care! All they care about is $

Verified Google review
Joy Bat

Joy Bat

I think that hospice agencies are understaffed. In light of that fact, I found it very difficult to get help for my husband's agitation. (Several hours and sometimes outright denial of help) When I expressed desperation, I was turned into Adult Protection Services. I was directed by hospice to hand my husband over to a care facility, but later told by APS that his agitation would make him ineligible. Had to call the Fire Department in the middle of the night when he was a threat to himself and me. Later, I opened a claim with Public Health administration and Dignity Hospice was given a reprimand and had to have a special meeting with their employees to reiterate how to treat family members and give them respite care.

Verified Google review

Reviews from Google Places for DIGNITY HEALTH HOME HEALTH. These are real experiences shared by families and patients.