HEALTHY CHOICE HOME CARE, INC

sherman oaks, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2010

Key Information

Years in Operation

16

Location & Directions

Address

14827 VENTURA BLVD, SUITE 216

SHERMAN OAKS, CA

Service Area

This agency serves patients in SHERMAN OAKS and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

78% improved in bathing

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate97.7%
Improvement in Walking/Mobility89.1%
Improvement in Bathing77.6%
Improvement in Managing Medications45.1%
Improvement in Getting In/Out of Bed53.6%
Improvement in Breathing94.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score67.9%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
14 reviews
remi

remi

bad service. I asked for help. and they didn't help me and were very harsh. the next agent was more kinder. but still. the staff here are very cold. there are barely no spanish-speaking agents, heck-- there are basically no staff that speak other languages. except for english. staff are super clumsy and forget everything. I asked for a call back on Monday, and they never called me on Monday. they used to be more kinder back then. i don't know what happened to this company now.

Verified Google review
msEssie hollis

msEssie hollis

Horrible all you get is the call center I have been calling for over 2 weeks to no avail and no return calls back. This company used to be good I don't know what happened, but it has gone downhill! I will be switching immediately to another agency to handle my son respite and regional center payment needs. I would give zero stars if I could!

Verified Google review
Shamiyah Collier

Shamiyah Collier

These people are crazy! I've called this location twice today to inquire about my autistic son's caregiver not receiving her payments for this month. And both times the staffs were completely unprofessional, rude & dismissive. The company I was looking for was Choice Homecare & one lady with an attitude replied "we don't do caregivers & this ain't choice homecare it's choice home services, they use to be in this office but moved & I don't know where they at". (All in one sentence) . I was left confused & in disbelief.

Verified Google review
Ashley Granados

Ashley Granados

Very rude complicated people they hang up on you when you have questions about your check/pay and give you run arounds like if it’s coming out of their pocket I did record my interaction with them and I am gonna pursue for them to get into trouble because there is no reason for them to be that rude to the employees!!!!

Verified Google review
Tino Best

Tino Best

Choice Home Care has an awesome staff who will not only help find a good caregiver but will also work with a family to ensure that the care is first-rate once they start. They were very patient with me and listened to all my concerns. They gave me peace of mind that my father was being looked after since I did not live locally and could not be there for him myself. They were always available by phone and took as long as needed to talk with me and give me reports on my dad's progress. They made things easier for my family during a very difficult time. I would definitely recommend them for caregiving needs.

Verified Google review

Reviews from Google Places for HEALTHY CHOICE HOME CARE, INC. These are real experiences shared by families and patients.