NEOGEN CARE CORP

sherman oaks, CAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2016

Key Information

Years in Operation

10

Location & Directions

Address

15260 VENTURA BLVD, SUITE 670

SHERMAN OAKS, CA

Service Area

This agency serves patients in SHERMAN OAKS and surrounding areas in CA.

Patient Satisfaction

1/5
Would Recommend:55%
Rate 9-10:69%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.3% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
55%
Rated 9 or 10 (Excellent)
69%
Team Gave Professional Care
77%
Team Communicated Well
70%
Discussed Medicines & Safety
61%
Completed Surveys
234
14% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate96.1%
Improvement in Walking/Mobility100.0%
Improvement in Bathing100.0%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed92.9%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score61.4%
Health Info Transfer to Provider95.8%
Health Info Transfer to Patient99.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
79 reviews
Lucinda “CindyLuHoo” Stegemann

Lucinda “CindyLuHoo” Stegemann

Kaiser outsourced my home health this go around and I have had several really good nurses through NeoGen this last year. Kelly, Denise, and the last one I have had the longest and she is awesome. Christine Molina, LVN. She truly loves her work and is excellent when it comes to communication with my doctors and the best bedside manner. Even my dog loves her to death and she is very protective when I'm home alone and injured. There isn't enough nice things I can say about Christine. If she's going to be late or early I get a text message advising me of the situation. But other than that she is alway prompt, polite, kind, and a joy to deal with. The only issue I have had is ordering of the proper supplies from inside the office. I watch Christine send pictures of the box, ref #, and product and I have only gotten the correct foam twice in a year. Other than that everything is good with this company.

Verified Google review
Jonathan Sacks

Jonathan Sacks

Grace has been my wound nurse since April 2025. She visits me three times every week to change the dressing of my scalp wound post surgery for skin cancer. She combines the two essential qualities for a superlative nurse: she is extremely competent and cares a great deal about my wellness and morale. Her caring, which includes a terrific sense of morale boosting humor and general emotional support, has kept me optimistic about having a full recovery. I cannot imagine any other nurse doing a better job than Grace. She has my undying gratitudes for her gentle and effective care. Grace has reassured me that she will stick with me until my wound is completely healed. I cannot ask for more. Thank you so much, Grace.

Verified Google review
Len

Len

I am beyond thankful for Nurse Grace. She is giving my mom the best care. We have experienced other nurses and they are nothing compared to Nurse Grace's compassion, competence, professionalism and kindness. The whole family looks forward to her visits. You can really feel her genuine care and compassion

Verified Google review
Marilyn Fernandez

Marilyn Fernandez

Scholastica has been helping me out with my showering needs as I am healing from Tibia/fibula fracture. She is very professional in many ways. She is always on time, pays attention to my details and needs, even though I’m one of many clients she has, pleasant, kind and wise in her approach to life. She is a great credit to Neogen and supportive of patients like me as we go through the long, arduous healing process. Thank you, Scholastica for your exceptional service.

Verified Google review
Ventures Marta

Ventures Marta

At this time, I would like to extend my gratitude to you, my RN Jeanie, for taking care of my medical needs, Mon- Fri, for the last 4 weeks. You even came last week, on a Sunday, when one of the nurses never showed up. I appreciate this more than you know. This demonstrated how you truly care for your Patients, to go beyond your required duty. I hope this company realizes what a value you are to them. I also would like to thank my PT Stephen , that helped me through the beginning of my rough times after hip surgery. And of course Elizabeth, my OT, that was very kind and helpful during my recovery as well. Both of you educated me, in what I need to do to get my strength back.. I Thank you ALL! 🙏 Martha

Verified Google review

Reviews from Google Places for NEOGEN CARE CORP. These are real experiences shared by families and patients.