EMERALD HOME HEALTH, INC

simi valley, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1993

Key Information

Years in Operation

33

Location & Directions

Address

5775 EAST LOS ANGELES AVENUE, SUITE 232

SIMI VALLEY, CA

Service Area

This agency serves patients in SIMI VALLEY and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

1.56% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

88% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
91%
Team Communicated Well
84%
Discussed Medicines & Safety
96%
Completed Surveys
13
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care87.7%
Flu Vaccination Rate44.4%
Improvement in Walking/Mobility91.5%
Improvement in Bathing94.6%
Improvement in Managing Medications61.8%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.6%

Lower is better

Discharge Function Score70.0%
Health Info Transfer to Provider100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
10 reviews
Kayden

Kayden

My Dad and my Mom, both in their 80’s don’t want to leave their house in the Valley, but they need someone to help in buying groceries and help around the house. Gisele makes a perfect care taker for them. She does an excellent job in making sure my parents eat healthy, nutritious foods and she’s keeping their home clean and organized.

Verified Google review
Kayden R

Kayden R

I could tell that Heartland Home Health is sincerely devoted to its mission and provides great service. My Grandma gets excellent care from the care givers, they are compassionate and respectful, and they call me right away if there are issues. John, the owner of the Agency, explained to me more clearly how dementia progresses and he helped me in laying out a great care plan. John has an amazing team of caregivers who keep my Grandma safe and comfortable, and helped me understand the progression of this disease

Verified Google review
Frank Luzzi

Frank Luzzi

The Caregivers at Heartland take really good care of my Mom. Every time I call her, she sounds really happy and comfortable with Rosalie and Mary. Her caregivers help with managing the household. So far, I could not be happier!

Verified Google review
Kurt N.

Kurt N.

I needed help with for my mom. Don at Heartland brought out 3 caregivers to interview. Made the decision easy. Mom is happy. Highly recommended.

Verified Google review
Rachel De Chavez

Rachel De Chavez

Very efficient in delivering services. Heartland's care givers are not only caring but also skillful in their tasks, and do not hesitate to do the extra mile in caring and comforting their client(s).

Verified Google review

Reviews from Google Places for EMERALD HOME HEALTH, INC. These are real experiences shared by families and patients.