PATHWAYS HOME HEALTH AND HOSPICE

sunnyvale, CAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1977

Location & Directions

Address

585 NORTH MARY AVENUE

SUNNYVALE, CA

Service Area

This agency serves patients in SUNNYVALE and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:75%
Rate 9-10:75%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.66% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
75%
Team Gave Professional Care
85%
Team Communicated Well
85%
Discussed Medicines & Safety
82%
Completed Surveys
312
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate81.2%
Improvement in Walking/Mobility91.7%
Improvement in Bathing91.2%
Improvement in Managing Medications87.8%
Improvement in Getting In/Out of Bed90.2%
Improvement in Breathing97.7%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score66.9%
Health Info Transfer to Provider71.7%
Health Info Transfer to Patient91.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
17 reviews
Kelly Mortensen

Kelly Mortensen

Pathways home health is incredible! My family has used them twice in the past year and an half and could not ask for better nurses and physical therapists. Nurses Amanda and Paul and physical therapist. Michael feel like family. We are always glad to see them and their expertise and caring personalities shine! I’d recommend them without hesitation to anyone needing home healthcare for a family member. Top notch!

Verified Google review
Michelle Stuart

Michelle Stuart

Pathways has been very helpful to my father and myself. We started out with hospice and transferred to palliative care. The nurses are informed. They come to the house to do bloodwork, which is great so I don’t have to take my Dad to the lab. We have had several nurses come and they have all been wonderful and my Dad can be difficult at times because he has dementia. Thank you, Pathways for all of your help!!

Verified Google review
Bob Murphy

Bob Murphy

My wife had terminal liver cancer. We had Pathways before for my wife because of a broken Pelvic and an ostio arthritis situation. They were excellent. On the the terminal help they had all bases covered. Excellent home nurse aid, home help with initial setup, and social worked assistance. When my wife passed at 10:45 pm, I made 1call to the answering service who had a after nurse arrive within 45 minutes to confirm and then a service to remove the remains to the mortuary. Everything was covered at a terrible emotional time...

Verified Google review
Terry Maher

Terry Maher

During COVID, one of my sister’s had a knee and then a hip replacement. Pathways Home Health services was instrumental in ensuring my home was safe and accessible for her after each of the surgeries. The PT and OT staff were friendly, professional and very knowledgeable. I was so happy to have help learning how to care for my sister. The staff was on-time and took great care to be safe during the pandemic. A few years back, we called on the hospice services to assist with my terminally ill sister. With the help of a compassionate and professional team, we were able to fulfill my sister’s wish and keep her at home. The nurses, social workers and volunteers provided the support needed to help us understand how to keep her safe and comfortable through the end of her life. We are eternally grateful for the guidance and support during that stressful time in our lives. The hospice experience touched me deeply. So much so, that I decided to become a Pathways volunteer. As a hospice volunteer I provide respite for the family care givers and companionship for those in need. I am also a part of the Vigil Team, a group of volunteers that take turns sitting with a patient when death is eminent. We sit with the interest that no one should be alone during the end of life if they do not wish to be. I have a therapy dog, who upon request, will join me on a visit and provide snuggles and unconditional love. Pathways Home Health Care and Hospice is a wonderful organization. I highly recommend Pathways as a service and a place to be in service.

Verified Google review
EILEEN FLORES

EILEEN FLORES

Pathways was the best for my family and I. My brother was on hospice for Liver Cancer. I had dealt with another hospice company and let me tell you those people shoulkd not be in business. Pathways doctors, nurses, social workers and aides were so awesome. They made his final day so comfortable and helped ease our family for what was about to happen. Thank you from the bottom of our hearts.

Verified Google review

Reviews from Google Places for PATHWAYS HOME HEALTH AND HOSPICE. These are real experiences shared by families and patients.