PRISTINE CARE HOME HEALTH SERVICES, INC

temecula, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2016

Key Information

Years in Operation

10

Location & Directions

Address

28481 RANCHO CALIFORNIA ROAD SUITE 109

TEMECULA, CA

Service Area

This agency serves patients in TEMECULA and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:75%
Rate 9-10:81%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.37% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

97% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
87%
Team Communicated Well
85%
Discussed Medicines & Safety
81%
Completed Surveys
108
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.7%
Flu Vaccination Rate92.9%
Improvement in Walking/Mobility90.4%
Improvement in Bathing89.5%
Improvement in Managing Medications96.6%
Improvement in Getting In/Out of Bed88.2%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score90.2%
Health Info Transfer to Provider72.6%
Health Info Transfer to Patient90.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
11 reviews
Moses A

Moses A

We had a great experience with Pristine and Abe came very highly recommended to us by the social worker and the entire team at the facility. The second Abe met with my mom he knew exactly how to arrange care and the services we desperately needed in a very efficient way. He was very professional and ensured the discharge went smoothly. The care we received by the staff ( nurses and therapists) was phenomenal and they really catered to my mom. We are very pleased with Pristine Care and now understand why they’re highly recommended.

Verified Google review
Salem H

Salem H

I'd like to thank the entire clinical team (nurses, physical therapists, social workers, home health aides) that are simply wonderful! Thank you to Team Pristine ! Great job

Verified Google review
Ashley Hernan

Ashley Hernan

Having been a SW with decades of experience in clinical settings in both San Diego and Riverside Counties, I highly recommend Pristine Care Home Health. I have referred to Pristine Care Home Health for many years now and they have always shown deep compassion, Integrity and honesty when caring for patients. They are also highly trained in wound care and have an amazing physical therapy team. It is safe to say, We (and our patients too) Love Pristine!

Verified Google review
Dory

Dory

The staff are accommodating and professional. My needs were attended to in a prompt manner. For home health needs either for you or your loved ones, I highly recommend this facility. It lives up to its goal of providing quality patient care!

Verified Google review
Danny Brinkley

Danny Brinkley

Just another Home health company that prays on Insurance, caters to nurses discerning between which jobs they want to do and on what day. This company is directly responsible for me dropping out of counseling score and enrolling in law school. This company took the case and employed a Nurse who is consistently at least I have an hour late to essential appointments, and often times would not bother to show up at all. Frequently violated Hyppa with me about other clients as well as myself in the ER of Murietta hospital. I was then abandoned with no care by this nurse. This company then attempted to supply a nurse with limited legal knowledge as a legal advisor to directly discriminate against less knowledgeable clients. She supplied false knowledge regarding Medicare payments and Dr. prescriptions over the phone, then refused the job because of what the job is, and the job is directly related to my disability. It is a job requiring skilled nursing. Then the previous nurse that left me abandoned took the job again, only to re-abandon me in the job again one month later. Nurses are now dictating whether or not they will do a job based on the amount of money, not based from a caring this position. This is directly related to the recent epidemic and the fact that one can receive a nursing degree in 18 months. This is taking the medical system in California which is usually 1/2, neck and neck with Hawaii for best in the country and making it very similar or worse to other less advanced states in which I have resided. Do better Home health. Do better Pristine care home health services Inc. DO BETTER NURSES!

Verified Google review

Reviews from Google Places for PRISTINE CARE HOME HEALTH SERVICES, INC. These are real experiences shared by families and patients.