BUENA VISTA PALLIATIVE CARE & HOME HEALTH

thousand oaks, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1991

Key Information

Years in Operation

35

Location & Directions

Address

2545 WEST HILLCREST DRIVE, SUITE #130A

THOUSAND OAKS, CA

Service Area

This agency serves patients in THOUSAND OAKS and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.45% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
86%
Team Communicated Well
86%
Discussed Medicines & Safety
86%
Completed Surveys
130
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate75.7%
Improvement in Walking/Mobility94.9%
Improvement in Bathing95.4%
Improvement in Managing Medications93.2%
Improvement in Getting In/Out of Bed92.1%
Improvement in Breathing96.3%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score76.4%
Health Info Transfer to Provider77.2%
Health Info Transfer to Patient96.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
44 reviews
Christine R

Christine R

Thank you, BVH for being wonderful. Kaiser recommended them in 2019 and they were brought on to help my Mom during her advanced dementia. She actually improved because of their compassionate, respectful, professional and family level care, so she was removed from hospice and thrived for 3 more years! Then they were with us again in her final days and outstanding once again. Always very communicative, honest and gave her beautiful final moments and cared about me and my mental health as well. Forever grateful to Buena Vista and especially their volunteer Bob Harper, who was an immense comfort and friend to her and me.

Verified Google review
Eileen Klein

Eileen Klein

Thank you Buena Vista for the wonderful care my husband Allen received. The nurses and physical therapists helped him tremendously to walk better, improve his balance, and regain his confidence and general health. Each visit helped to make him stronger. The health care nurses and therapists were encouraging, friendly, and professional. We highly recommend Buena Vista and deeply appreciate all that was done to help Allen regain his health.

Verified Google review
Dixie Gamble

Dixie Gamble

My home care after Nanoknee surgery with Buena Vista could not have been better! Marissa and Phil were both present, attentive to my personal needs and highly skilled at their profession. Highly recommended!

Verified Google review
Mukti Agarwal

Mukti Agarwal

I wanted to share my heartfelt appreciation for Buena Vista Hospice. The support they provided to families during such a difficult time is invaluable. Knowing that your loved one is/was in such capable and caring hands brought us immense comfort. I highly recommend Buena Vista Hospice for anyone seeking compassionate and professional hospice care.

Verified Google review
Jason Crutchley

Jason Crutchley

The staff was very professional, compassionate and made you feel like they were caring for their own. I did a lot of research in finding the right hospice for my grandmother. Upon finding Buena Vista, I knew I had made the right choice. The staff met me at the hospital and explained every detail of what to expect. They met with my grandmother and their bedside manner and compassion was spot on in what I knew my grandmother would want. Within a few hours, all the supplies (hospital bed, tray and oxygen concentrator) were delivered and set up in the house. Just a few minutes later my grandmother arrived home along with the hospice nurse Gail. Gail explained all the medications as well as how to administer them. She gave me such a wonderful peace of mind that I had certainly made the right choice. My grandmother had another hospice nurse, Jason who really won me over. Let me say, if I were in need of hospice I would ask for Jason. It put me to tears to hear his compassion and watch how gentle he was with my grandmother. Upon my grandmother's passing a week after being sent home on Hospice, the staff at Buena Vista again exceeded my expectations. They were there with grief counselors for my family and I as well as all the necessary information on how to proceed with handling many of the affairs of my grandmother. Perhaps the best compliment I received regarding Buena Vista came from the funeral director who told me they had their stuff in order and e expected to get death certificates quickly because of how amazing of a job Buena Vista did.

Verified Google review

Reviews from Google Places for BUENA VISTA PALLIATIVE CARE & HOME HEALTH. These are real experiences shared by families and patients.