LOS ROBLES HEALTHCARE

thousand oaks, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2000

Key Information

Years in Operation

26

Location & Directions

Address

509 MARIN STREET, SUITE #135

THOUSAND OAKS, CA

Service Area

This agency serves patients in THOUSAND OAKS and surrounding areas in CA.

Patient Satisfaction

2/5
Would Recommend:71%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.29% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
84%
Team Communicated Well
81%
Discussed Medicines & Safety
75%
Completed Surveys
292
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate75.9%
Improvement in Walking/Mobility86.9%
Improvement in Bathing89.7%
Improvement in Managing Medications92.7%
Improvement in Getting In/Out of Bed88.3%
Improvement in Breathing88.4%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score64.3%
Health Info Transfer to Provider90.2%
Health Info Transfer to Patient88.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
83 reviews
Brittany Walter

Brittany Walter

Worked with Patrick S after a hip replacement and he was very informative, educational, and helpful. He was kind and genuinely cared about how I had been doing and feeling on each of his visits. Patrick provided helpful tips and advice and always made sure I was doing each exercise correctly. His in-home visits made it super convenient and easy to schedule. Would recommend.

Verified Google review
Ky G

Ky G

Vivian has been an incredible help for patients and families, always making herself available no matter what time of day. She goes above and beyond to ensure that those who urgently need services are taken care of quickly and without delay. Her dedication and responsiveness have made a world of difference during difficult times. The hospice company she represents, along with the nurses she works with, have done a phenomenal job providing compassionate and professional care. Their teamwork, attention to detail, and genuine kindness truly set them apart. I’m grateful for the outstanding support and service that Vivian and her team continue to provide!

Verified Google review
Amy Silver

Amy Silver

The staff at Los Robles Healthcare at Home were very helpful and responsive to any questions I had. Tina provided excellent home PT care. Her help made a huge difference in my recovery process. Thanks so much, Amy Silver

Verified Google review
Anna Marie Repetto

Anna Marie Repetto

Wow! I had no idea what to expect when I began home health care. I was nervous and skeptical of having a stranger in my home, but now, I can't imagine what I would do without my nurses - especially Emily! Emily is extremely professional and knowledgeable. She answers all my questions (even when she's off the clock) and makes visits fun! I look forward to her stopping by every week and feel very comfortable in her care. Thank you, Emily, for making this such a positive experience and for being the highlight of my day! I recommend Los Robles to anyone looking for home health care and highly recommend that you request to work with Emily - you will be glad you did!

Verified Google review
Ellen Gregos

Ellen Gregos

When I had to find hospice care for my 93 year old Mom with Alzheimer’s it was an overwhelming task. I got a strong recommendation for Los Robles from Kaiser. I can’t be more grateful for the comprehensive care they have provided. I rate it as excellent. I’d like to give Nurse Anna Jangoian a special mention for her genuine kindness and expertise as a nurse. She went beyond the call of duty in making sure that my Mom’s medical needs were always met. She even brought her pink roses on her 94th Birthday. Thank you Anna & Los Robles!

Verified Google review

Reviews from Google Places for LOS ROBLES HEALTHCARE. These are real experiences shared by families and patients.