PROVIDENCE HOME HEALTH LA COUNTY SOUTH

torrance, CAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1994

Key Information

Location & Directions

Address

5315 TORRANCE BLVD SUITE B-169

TORRANCE, CA

Service Area

This agency serves patients in TORRANCE and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:72%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.81% falls with injury

Low rate of falls with injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
85%
Team Communicated Well
84%
Discussed Medicines & Safety
79%
Completed Surveys
297
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care66.3%
Flu Vaccination Rate55.8%
Improvement in Walking/Mobility95.8%
Improvement in Bathing96.6%
Improvement in Managing Medications99.7%
Improvement in Getting In/Out of Bed98.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score77.8%
Health Info Transfer to Provider97.4%
Health Info Transfer to Patient98.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1
4 reviews
Shelley Tucker

Shelley Tucker

Today a nurse was supposed to come to my house and check/treat a surgical wound. Never showed! I made several calls to see what happened, was put on hold and never got help after three calls. Nurse failed to show up. Don’t use this service!

Verified Google review
Anthony Aparicio

Anthony Aparicio

Terrible, do not use them. No customer service, whatsoever.

Verified Google review
Becky

Becky

My review stems from working with customer service for providence medical Remi I believe the name for short to be more specific. This human is one of the worst human beings I have ever had the misfortune to deal with and should not be in customer service. Rude, makes snarky remarks argumentative, has selective hearing, and overall and ignorant nasty human being who should not be working with the public. They are very unhelpful and when loging notes in the chart wrote a completely different communication log on my chart than what was actually discussed or said on the phone. This human is the reason why I am leaving providence besides it being nearly impossible to get appointments. I can't believe any company would employ some body so heartless with a foul negative attitude. I am not one to write a negative review about anyone or any place but agter countless encounters and no change in that person's demeanor each unfortunate time I've had to deal with them I have no other option but to voice my distaste.

Verified Google review
CJ Gonzaga

CJ Gonzaga

Avoid providence home health if you can. Especially if you need physical therapy. The lady assigned to us would come for a few minutes put in no effort and left. We are apalled at their lack of care for their job. Recommend these people get an office job instead of going to peoples homes. You can tell that they dont love their profession.

Verified Google review

Reviews from Google Places for PROVIDENCE HOME HEALTH LA COUNTY SOUTH. These are real experiences shared by families and patients.