GENTLE AND PROFESSIONAL HOME HEALTH INC.

upland, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2023

Key Information

Years in Operation

3

Location & Directions

Address

869 E. FOOTHILL BLVD. SUITE L SUITE 3

UPLAND, CA

Service Area

This agency serves patients in UPLAND and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

2.08% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.8%
Flu Vaccination Rate68.6%
Improvement in Walking/Mobility100.0%
Improvement in Bathing100.0%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.1%

Lower is better

Discharge Function Score56.3%
Health Info Transfer to Provider81.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
3 reviews
Dennis McCosh

Dennis McCosh

We have had Gentle Hands Homecare services since November 2023 and the Homecare staff are A+. At first we started with only one or two days a week now we have an A+ caregiver 5 days a week 8 hours each day. We are very happy we were referred to Gentle Hands Homecare Services.

Verified Google review
Gail Norse

Gail Norse

Congratulations Gentle hands on 2 years of excellent, reliable and dependable service. Never once regretted changing to Gentle hands. Janel always goes out of her way to meet the needs of her clients.Keep up the great job. Gail,Bill and Bob.

Verified Google review
Elizabeth H

Elizabeth H

Great customers service, if you need an in-home care provider for your aging parent(s) Gentle Hands Homecare Services is a place to call and trust me you won't be disappointed. Honest, Reliable, Professional, but Friendly staff. Gentle Hands Homecare Services is highly recommended to anyone that needs in-home care provider call Janel.

Verified Google review

Reviews from Google Places for GENTLE AND PROFESSIONAL HOME HEALTH INC.. These are real experiences shared by families and patients.