GOOD HOPE HOME HEALTH

upland, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1996

Key Information

Website

Not Available

Years in Operation

30

Location & Directions

Address

484 E FOOTHILL BLVD

UPLAND, CA

Service Area

This agency serves patients in UPLAND and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

94% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.9%
Flu Vaccination Rate95.8%
Falls with Major Injury0.0%

Lower is better

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2
1 review
mar “Gjs” R

mar “Gjs” R

This agency good hope has discriminated my son because of his medical needs ,My son had a surgery to place a trachea, to help him breathe in 2014 an I had only one LVN coming to care for him , but it was according to the LVN schedule not when it was need it,I will ask for an LVN for the of care of my son. An the agency will booked hrs ,but will call the same week to cancel ,becaused "it was impossible to get a LVN for my son"the agency will said. I have 30hrs every month ,but only 16hrs will be used because of lack of staff. Note;most of this Lvn' s want to be pampered by having wify in the patient's room an will need time to step outside after 4hrs, an will have their own schedule not when is need it an will pay attention to your concerns but will do things there way .Now they had informed me the LVN that takes care of your son has found an other job an unfortunate we do not have the staff for long care for those type is cases"this are the agency's words.I asked if they are closing agency an say no" we are only keeping what 'we have an are not taking any new case's .this are the agency's. words ...I give only 2 star one for answering the telefono on time an the other for coming every month to review my son's case..Need improvement in patient bed side care an being on time /an respecting patients under their care by not having loud conversations on the cell phone An ignoring patient is next to them. Most Patients do not have WiFi or do not need to have WiFi for LVN's

Verified Google review

Reviews from Google Places for GOOD HOPE HOME HEALTH. These are real experiences shared by families and patients.