SUPPORTIVE HOME HEALTH, INC

upland, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2022

Key Information

Years in Operation

4

Location & Directions

Address

1202 MONTE VISTA AVE, SUITE 5

UPLAND, CA

Service Area

This agency serves patients in UPLAND and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
56%
Rated 9 or 10 (Excellent)
75%
Team Gave Professional Care
73%
Team Communicated Well
71%
Discussed Medicines & Safety
71%
Completed Surveys
8
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care50.0%
Improvement in Walking/Mobility89.8%
Improvement in Bathing97.0%
Improvement in Getting In/Out of Bed83.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score63.3%
Health Info Transfer to Patient76.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
8 reviews
Jessica Lopez

Jessica Lopez

This place deserves zero stars There very unprofessional they don't care about your family at all all they care about is getting paid for assessments also be very careful because they will let your privacy get out I have proff of texts they texted about other patients to the doctor sending it to me so yes like I said very unprofessional the staff is rude there is zero care or love here if you love and care about your love ones please do not give them a chance you will regret it its been a very difficult time the last few months dealing with this hospice group on top of what my love one is going through they did not make nothing easy or helpful or comfort at all!

Verified Google review
Cheli S

Cheli S

Beware of the ethics regarding ethical practices.

Verified Google review
Ester Fernandez

Ester Fernandez

No written review provided

Verified Google review
P.J Nassi

P.J Nassi

Amazing staff. Amazing service!!!

Verified Google review
Crystal Ramirez

Crystal Ramirez

If you love your family, don’t use this hospice. They will milk Medicare for every penny they can and then toss your family to the side. The director will talk down to you and make you feel dumb. Please choose a different hospice company.

Verified Google review

Reviews from Google Places for SUPPORTIVE HOME HEALTH, INC. These are real experiences shared by families and patients.