GET WELL HOME HEALTH, INC

valencia, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

28436 CONSTELLATION ROAD, SUITE 200

VALENCIA, CA

Service Area

This agency serves patients in VALENCIA and surrounding areas in CA.

Patient Satisfaction

2/5
Would Recommend:69%
Rate 9-10:72%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.35% falls with injury

Low rate of falls with injury

Better than average

51% improved in mobility

Based on patient outcomes

51% improved in mobility

Based on patient outcomes

54% improved in bathing

Based on patient outcomes

53% improved managing meds

Based on patient outcomes

61% improved in breathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
69%
Rated 9 or 10 (Excellent)
72%
Team Gave Professional Care
85%
Team Communicated Well
77%
Discussed Medicines & Safety
79%
Completed Surveys
71
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care65.2%
Flu Vaccination Rate62.3%
Improvement in Walking/Mobility50.6%
Improvement in Bathing54.0%
Improvement in Managing Medications52.8%
Improvement in Getting In/Out of Bed47.2%
Improvement in Breathing61.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score35.4%
Health Info Transfer to Provider97.8%
Health Info Transfer to Patient78.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
35 reviews
Norma Moorehead

Norma Moorehead

Getting service from this company the first time was ok. One nurse just did basic the other one offered several services that were not needed. After. a week services were needed again, I didn't mind the same company. It was going to be for 21 days. First day we got the nurse that did basic! I asked her to flush the drainage and she said "I'm not sure if that is something I can do" (part of her job). The next day I got a text from another nurse confirming she was coming to do the job followed by another text saying "I'm canceling". Got on the phone with the company and they said no nurses were available to come on the next 5 days due to the Holidays. After 6 days they contact me again to resume the services. The antibiotics needed to be done every day for 21 days. Not only when you have people available. If you can not provide the service for 21 days do not accept the job. Plain and simple! The calls after that kept coming everyday asking if there was anything that they can do to help us. Help us!!!! You left us without service I have to find someone to do GETWELL HOME HEALTH JOB. I will not try to do business again with them.

Verified Google review
Ellen Kameny

Ellen Kameny

I was losing mobility, in my legs and in a lot of pain. Climbing the stairs, was very difficult. My physical therapist, is the best. She has helped me, improve the strength in my legs and the pain has decreased, substantially. Also, she is reliable and has never missed an appointment!

Verified Google review
Cheryl Balkcom

Cheryl Balkcom

Every one that comes here are very nice and does a great job! Also Tara is the best nurse ever..shes very smart, lovely personality and very helpful..I told her if I win the lottery am going to keep her to help me take care of my mom..Thank you Tara for all u do!

Verified Google review
Donna Galli

Donna Galli

Every two weeks I receive a call from Jessica concerning my mother, how she’s doing, her health and if there’s anything that she can do to make my mother‘s experience better. Jessica makes me feel like my mother is a person not just a file or a Number. Every question I ask, I receive a full explanation and if she’s not sure she checks and lets me know At a later time.I am extremely happy with Jessica And the concern she shows for my mother. Thank you. Donna

Verified Google review
Stephen Orlandi

Stephen Orlandi

My In-laws have been using Get Well Home Health for over a year now. My wife and In-laws have been very happy with their services. Jessica and Luke and their team have been very kind and helpful to our family. Not only with routine RN visits, with urgent care RN need as well. They have been professional and caring and our family is grateful for their services . Their RNs have all been caring and good humans. We highly recommend Get Well Home Health. Thank you Jessica for always being on top of everything so we do not have any interruption in our visits that our Doctors request and dealing with their insurance. My wife is grateful for your attention and checking in on her Dad and being there when there is an emergency, and making every effort possible getting an RN on call to come take care of him! You have always been there for him and always come through.

Verified Google review

Reviews from Google Places for GET WELL HOME HEALTH, INC. These are real experiences shared by families and patients.