REACHWELL HOME HEALTH, INC

valencia, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2022

Key Information

Years in Operation

4

Location & Directions

Address

25000 AVENUE STANFORD SUITE 173

VALENCIA, CA

Service Area

This agency serves patients in VALENCIA and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

48% improved in mobility

Based on patient outcomes

48% improved in mobility

Based on patient outcomes

34% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate100.0%
Improvement in Walking/Mobility48.3%
Improvement in Bathing34.3%
Improvement in Managing Medications40.8%
Improvement in Getting In/Out of Bed65.5%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score57.1%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
35 reviews
Norma Moorehead

Norma Moorehead

Getting service from this company the first time was ok. One nurse just did basic the other one offered several services that were not needed. After. a week services were needed again, I didn't mind the same company. It was going to be for 21 days. First day we got the nurse that did basic! I asked her to flush the drainage and she said "I'm not sure if that is something I can do" (part of her job). The next day I got a text from another nurse confirming she was coming to do the job followed by another text saying "I'm canceling". Got on the phone with the company and they said no nurses were available to come on the next 5 days due to the Holidays. After 6 days they contact me again to resume the services. The antibiotics needed to be done every day for 21 days. Not only when you have people available. If you can not provide the service for 21 days do not accept the job. Plain and simple! The calls after that kept coming everyday asking if there was anything that they can do to help us. Help us!!!! You left us without service I have to find someone to do GETWELL HOME HEALTH JOB. I will not try to do business again with them.

Verified Google review
Ellen Kameny

Ellen Kameny

I was losing mobility, in my legs and in a lot of pain. Climbing the stairs, was very difficult. My physical therapist, is the best. She has helped me, improve the strength in my legs and the pain has decreased, substantially. Also, she is reliable and has never missed an appointment!

Verified Google review
Cheryl Balkcom

Cheryl Balkcom

Every one that comes here are very nice and does a great job! Also Tara is the best nurse ever..shes very smart, lovely personality and very helpful..I told her if I win the lottery am going to keep her to help me take care of my mom..Thank you Tara for all u do!

Verified Google review
Donna Galli

Donna Galli

Every two weeks I receive a call from Jessica concerning my mother, how she’s doing, her health and if there’s anything that she can do to make my mother‘s experience better. Jessica makes me feel like my mother is a person not just a file or a Number. Every question I ask, I receive a full explanation and if she’s not sure she checks and lets me know At a later time.I am extremely happy with Jessica And the concern she shows for my mother. Thank you. Donna

Verified Google review
Stephen Orlandi

Stephen Orlandi

My In-laws have been using Get Well Home Health for over a year now. My wife and In-laws have been very happy with their services. Jessica and Luke and their team have been very kind and helpful to our family. Not only with routine RN visits, with urgent care RN need as well. They have been professional and caring and our family is grateful for their services . Their RNs have all been caring and good humans. We highly recommend Get Well Home Health. Thank you Jessica for always being on top of everything so we do not have any interruption in our visits that our Doctors request and dealing with their insurance. My wife is grateful for your attention and checking in on her Dad and being there when there is an emergency, and making every effort possible getting an RN on call to come take care of him! You have always been there for him and always come through.

Verified Google review

Reviews from Google Places for REACHWELL HOME HEALTH, INC. These are real experiences shared by families and patients.