VALLEY VILLAGE HOME HEALTH INC

valley village, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2018

Key Information

Years in Operation

8

Location & Directions

Address

12722 RIVERSIDE DRIVE, SUITE 207

VALLEY VILLAGE, CA

Service Area

This agency serves patients in VALLEY VILLAGE and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

97% timely care start

Care started promptly after referral

Better than average

34% improved in mobility

Based on patient outcomes

34% improved in mobility

Based on patient outcomes

38% improved in bathing

Based on patient outcomes

70% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
70%
Team Gave Professional Care
83%
Team Communicated Well
93%
Discussed Medicines & Safety
100%
Completed Surveys
11
11% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.1%
Flu Vaccination Rate99.2%
Improvement in Walking/Mobility33.7%
Improvement in Bathing38.3%
Improvement in Managing Medications70.0%
Improvement in Getting In/Out of Bed27.8%
Improvement in Breathing28.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score5.3%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
67 reviews
Shon Gutierrez

Shon Gutierrez

My grandfather received excellent care from the nurses at Continuity Care Home Nurses. He was recovering from TKR, and a nurse came daily to change the dressings. The scheduling was perfectly constructed around our day-to-day needs and the staff had great bedside manner.

Verified Google review
Jazmin Alvarez

Jazmin Alvarez

The caregivers here are caring, knowledgeable and professional. I continue to use Continuity Care Home Nurses on an as needed basis at this time. I recommend them to anyone that needs care giving services.

Verified Google review
Sondra Sanders

Sondra Sanders

CCHN was there when we needed them the most! Our family member was injured on the job site and we needed post operative care and CCHN came to the rescue. The highly qualified nurses showed us the proper way to care for the wounds and were always punctual and professional. Thank you CCHN for your dedicated care, we truly appreciate this service! (Directly from a client)

Verified Google review
Jason Cascio

Jason Cascio

Continuity's nursing staff (LVN's and RN's) has cared for a member of my family for about 4 years now. He suffered a catastrophic brain injury in 2014 and requires 24-hr nursing care. My family member is considered a "complex care" patient because of the fact that he has a tracheostomy, he is tube fed, and he has other more complicated issues. We have developed a deep respect for Continuity Home Care over the years because of the many good experiences we have had with them caring for our family member. While no nursing agency is perfect, Continuity's approach--under the steady leadership of its wonderful owner--is to make the client happy by providing heartfelt home nursing care for individuals that need it. On the rare occasion where a particular nurse may have fallen short of the company's standards, Continuity has always taken accountability and gone out of their way to find us other nurses to pick up the slack. Our relationship with the office staff has been strong (Doris comes to mind). We've also maintained a strong relationship with the owner throughout these last several years. What sets this company apart from some of its competitors, is its tireless approach to finding and providing the highest quality nurses it can for its clients, and ensuring that those nurses maintain a high quality of care on an ongoing basis. If you have a loved one that needs a higher level of care in the home, I highly recommend Continuity Home Care because they truly do care about their clients, and that includes both patients and their families.

Verified Google review
Carla Kazimir

Carla Kazimir

Continuity Home Care has been a godsend in the care of my great aunt. She has been on service with them twice and we have had several caregivers. Each has been polite, compassionate and extremely ethical. My aunt has done well because of their dedicated care. I have peace of mind knowing that this reputable agency is looking after my aunt. I am in the healthcare business and I have done home care for 15 years as a physical therapist. I know whats out there. This is why I am compelled to write about how pleased I am with the company.

Verified Google review

Reviews from Google Places for VALLEY VILLAGE HOME HEALTH INC. These are real experiences shared by families and patients.