LIVINGSTON MEMORIAL VISITING NURSE ASSOCIATION

ventura, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Key Information

Website

lmvna.org

Years in Operation

60

Location & Directions

Address

1996 EASTMAN AVE STE 101

VENTURA, CA

Service Area

This agency serves patients in VENTURA and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.27% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
87%
Discussed Medicines & Safety
88%
Completed Surveys
308
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.7%
Flu Vaccination Rate58.9%
Improvement in Walking/Mobility87.2%
Improvement in Bathing90.8%
Improvement in Managing Medications91.4%
Improvement in Getting In/Out of Bed92.7%
Improvement in Breathing93.7%
Pressure Ulcer Rate0.8%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score81.2%
Health Info Transfer to Provider93.1%
Health Info Transfer to Patient97.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
15 reviews
Sheryl

Sheryl

I had LMVNA Ventura Home Health for several weeks. Skilled nurses "SN" came out 2-3xs p week AND TOTALLY MISSED signs/symptoms: "s/s" of: blood clots & cellulitis!! Then immediately upon going to my PCP she sent me for an Ultra sound, then to the ER for the above 2 that LMVNA nurses MISSED! Also phoned after hours for urgent need but NOONE ever answered or picked up!!! Clld 911, 20' later a nurse calls back when EMTs & VFD r already here Sarah P.T & Lupe CHHA were great but I would NOT recommend them based on my poor experiences!

Verified Google review
CATHERINE PLUNKETT

CATHERINE PLUNKETT

RNURSE JULIA S. IS BY verrrry FAR THE ABSOLUTE BEST in every way possible. THE MOST PLEASANT, KNOWLEDGEABLE, POSITIVE AND EXTREMELY CAPABLE and THOUGHTFUL armed with COMMON SENSE, CONSIDERATION, VAST EXTENSIVE EXPERIENCE AND KNOWLEDGE AND A BEAUTIFUL ATTITUDE. RN JULIA S HAD ANSWERS AND SOLUTIONS AND RESULTS! WITHOUT USELESS BABBLE OR QUESTIONS OR REDUNDANCY and WITHOUT WASTING TIME RN Julia DID AN AMAZING JOB WITH COMPLETE PREPAREDNESS for anything possible AND POSITIVITY that LIT THE ROOM!

Verified Google review
Jeff Nettleton

Jeff Nettleton

STAY AWAY! The in home physical therapist, Julie Gisler, was great. I received a bill (co-pay) for $120 from Livingston Memorial VNA. I wrote a check and mailed it. Within a few days, I was notified by my bank that someone tried to cash a check (Same check #) for $1,985. The bank declned to cash the check as that person did not have an account there. I had to close my account that I had for over 30+ years and open a new one. I called Livingston and told them what happened and that I wanted to pay the bill with a credit card over the phone. The woman took my card information and I got an email receipt. HOWEVER, within a couple days I started seeing fraudulent charges on my credit card. This is a not a coinidence!

Verified Google review
Randi Braun

Randi Braun

RUN from this place. They completely misrepresent themselves, and nothing but drop a bottle of Morphine and Ativan for you to dispense yourself.The first visit at my mothers home, I was overwhelmed & scared I begged for them to stay no matter the $$$ . The "Nurse" said she had 3 weeks to 3 months...She passed in less than 3 hours, I didn't know what to do- I called & called and didn't get a call back until the next day. They treat people worse than one would ever think of treating an animal. This business is shameful and should be shut down and reported.

Verified Google review
Guadalupe Gomez

Guadalupe Gomez

I’m very very upset at the way this medical establishment runs their scheduling. I get call from the nurses in the afternoon to let me know they want to come see me. With very short notice.... I think its very disrespectful. I called the office to speak to the supervisor. I just explain my frustrations. Kathy the supervisor she explained to me that the nurses have other patients they have to see as well. Yes I know that, and understand that I was a CNA I know how it is to coordinate with patients schedules. The point I wanted to make to Kathy is the I would appreciate if the nurses that’s going to come visit calls me at an appropriate time to coordinate with my schedule. Kathy tell me that since I’m home bond I should not be running around..., once again the level of respect.... I couldn’t believe the way she attacking me, just because I’m not catering to her system. No! I’m obviously not running around, I’m in a wheelchair... I have friends and family trying to visit and I have a life... with daily tasks. I don’t want to be interrupted by anyone. I wish she would have just keep it simple and said, yes I will make sure that if you are on the schedule we call you in the morning. Thank you.

Verified Google review

Reviews from Google Places for LIVINGSTON MEMORIAL VISITING NURSE ASSOCIATION. These are real experiences shared by families and patients.