IMPERIAL HOME HEALTH

victorville, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Key Information

Years in Operation

17

Location & Directions

Address

16484 VICTOR STREET

VICTORVILLE, CA

Service Area

This agency serves patients in VICTORVILLE and surrounding areas in CA.

Patient Satisfaction

2/5
Would Recommend:68%
Rate 9-10:77%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.54% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
68%
Rated 9 or 10 (Excellent)
77%
Team Gave Professional Care
82%
Team Communicated Well
76%
Discussed Medicines & Safety
69%
Completed Surveys
289
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.4%
Flu Vaccination Rate69.7%
Improvement in Walking/Mobility88.5%
Improvement in Bathing96.6%
Improvement in Managing Medications85.8%
Improvement in Getting In/Out of Bed89.8%
Improvement in Breathing96.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score48.3%
Health Info Transfer to Provider95.0%
Health Info Transfer to Patient89.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
101 reviews
Jeanne Portlock

Jeanne Portlock

Luz RN. Came to recertification to my husband Fred Portlock on 12/10/25 she took care of his legs and all of Fred's needs. I'm so happy for her service, it was a pleasure to have met her. Sincerely Jeanne Portlock thank you.

Verified Google review
Ayat Chowdhury

Ayat Chowdhury

My experience with Imperial Home Health was outstanding. The physical therapist was patient and encouraging, and the nurse followed up regularly. I always felt like I was in good hands. I’d absolutely recommend them to anyone needing home health services

Verified Google review
mdraju Talukder

mdraju Talukder

Imperial Home Health was a big part of my dad’s recovery after surgery. The nurses were not only professional but genuinely kind and patient. They always showed up on time, explained everything clearly, and even guided us on how to take care of him between visits. You can feel how much they care. Truly grateful for their help!

Verified Google review
Linda Rodriguez

Linda Rodriguez

This is the third time I’ve been on this program and this time it was for therapy My Therapist name is Justin and he is the best. The very best. I fell into a depression because of my ankle being broke didn’t think I’d be able to walk anymore not only did he give me good therapy. I’m out of my depression. This man is amazing thank you imperial Healthcare for having such good people..

Verified Google review
Sohag Hasan

Sohag Hasan

Imperial Home Health provides top-notch home care. Their caregivers are not only skilled but also very compassionate. It feels good to know my loved one is in safe and caring hands.

Verified Google review

Reviews from Google Places for IMPERIAL HOME HEALTH. These are real experiences shared by families and patients.