AMERICAN EMPIRE HOME HEALTH CARE SERVICES, INC

west covina, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2001

Key Information

Years in Operation

25

Location & Directions

Address

2934 EAST GARVEY AVE S, SUITE 214

WEST COVINA, CA

Service Area

This agency serves patients in WEST COVINA and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

83% timely care start

Care started promptly after referral

Better than average

63% improved in mobility

Based on patient outcomes

63% improved in mobility

Based on patient outcomes

54% improved in bathing

Based on patient outcomes

49% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
100%
Team Communicated Well
98%
Discussed Medicines & Safety
88%
Completed Surveys
5
7% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care83.2%
Flu Vaccination Rate43.7%
Improvement in Walking/Mobility63.1%
Improvement in Bathing54.2%
Improvement in Managing Medications48.8%
Improvement in Getting In/Out of Bed64.6%
Improvement in Breathing74.0%
Pressure Ulcer Rate1.6%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score25.6%
Health Info Transfer to Provider75.9%
Health Info Transfer to Patient89.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

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