HIGHMARK HOME HEALTH, INC

west covina, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Website

Not Available

Years in Operation

22

Location & Directions

Address

2707 E VALLEY BLVD, SUITE 209

WEST COVINA, CA

Service Area

This agency serves patients in WEST COVINA and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

77% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

98% timely care start

Care started promptly after referral

Better than average

58% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
76%
Team Gave Professional Care
85%
Team Communicated Well
84%
Discussed Medicines & Safety
84%
Completed Surveys
11
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.3%
Flu Vaccination Rate54.5%
Improvement in Walking/Mobility57.6%
Improvement in Bathing77.3%
Improvement in Managing Medications84.8%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score67.7%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient96.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1
1 review
Jason Garnett

Jason Garnett

Won't allow me to talk to a person about them having my account information wrong.

Verified Google review

Reviews from Google Places for HIGHMARK HOME HEALTH, INC. These are real experiences shared by families and patients.