SECOND WIND HOME HEALTH INC

west covina, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2023

Key Information

Years in Operation

3

Location & Directions

Address

100 N BARRANCA ST., SUITE 910

WEST COVINA, CA

Service Area

This agency serves patients in WEST COVINA and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

1.9% falls with injury

Low rate of falls with injury

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

91% timely care start

Care started promptly after referral

Better than average

49% improved in mobility

Based on patient outcomes

49% improved in mobility

Based on patient outcomes

74% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
96%
Team Gave Professional Care
91%
Team Communicated Well
100%
Discussed Medicines & Safety
93%
Completed Surveys
11
11% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.4%
Flu Vaccination Rate60.8%
Improvement in Walking/Mobility49.0%
Improvement in Bathing73.7%
Improvement in Managing Medications41.6%
Improvement in Getting In/Out of Bed43.5%
Improvement in Breathing88.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.9%

Lower is better

Discharge Function Score26.9%
Health Info Transfer to Provider64.7%
Health Info Transfer to Patient83.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
7 reviews
N

N

Good company if you are seeking employment. The on board process went smooth, great communication with HR and staff. They care about their patients very much. Thank you Team Select!

Verified Google review
Elvia García

Elvia García

Team select of Covina has helped managed the care of my family, we also appreciate the nursing care that was provided to us. Great staff.

Verified Google review
Kevin Mosansky

Kevin Mosansky

My mom is my world. Unfortunately, she has been in and out of medical care a lot over the last 9 years. It's been really tough watching her go through it all, but she's a strong willed woman. I love that about her, so it killed me to see how certain doctors, nurses and numerous medical staff in general at different places over the years would just treat her like a "case file". Or refer to her disease, instead of her as a person. It was such a HUGE BLESSING to find 24 Seven Home Health. I am so thankful to my friend Eileen, who recommended them to me who was raving about how amazing their staff was. She was right! Their staff was so well organized and caring; they actually treated my mom like a person. The nurses were so gentle and loving with her, it was almost as if they were her daughters. I cannot tell you enough how much I appreciate everything they have done and continue to do for my mom. I can clearly see now why my friend raved about them so much and I definitely would recommend 24 Seven Home Health to anyone I come across that needs this kind of medical care. Obviously no one ever wants to be in a position where they would need home health, but it's a very comforting feeling knowing I've found a place like this I can go to and count on in the future should I or anyone I know and care about ever need it. They're truly are the best!

Verified Google review
Jay G

Jay G

great office energy. prompt customer service. considerate staff members.

Verified Google review
bbmehome home

bbmehome home

We have been working with 24/Seven over 1 1/2 years with staffing almost 24 hours a day. I love this company! They work hard at providing good nurses and support. Initially I worked with another company I liked very much, but it was difficult for them to provide nurses for the extensive number of hours we need. 24/Seven has only missed a day here or there, but they are caring, dependable, compassionate and try their best to fill all of our needs. My husbands needs are extensive and they come through for us. I would recommend them without hesitation.

Verified Google review

Reviews from Google Places for SECOND WIND HOME HEALTH INC. These are real experiences shared by families and patients.