HEART TO HEART HOME HEALTH

westlake village, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2021

Key Information

Years in Operation

5

Location & Directions

Address

2659 TOWNSGATE RD, STE 236

WESTLAKE VILLAGE, CA

Service Area

This agency serves patients in WESTLAKE VILLAGE and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

1.22% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
91%
Team Communicated Well
92%
Discussed Medicines & Safety
99%
Completed Surveys
9
9% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate100.0%
Improvement in Walking/Mobility87.0%
Improvement in Bathing85.5%
Improvement in Managing Medications87.8%
Improvement in Getting In/Out of Bed85.4%
Improvement in Breathing93.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score65.9%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient93.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
4 reviews
Doreen McGill

Doreen McGill

Angel Heart Home Health Care is an excellent company. They were very professional and knowledgeable. They always took their time with my father to explain all the steps of his recovery. He recovered quickly and was moving around himself within weeks of his knee replacement. I definitely feel this was due to his therapist and care that Angel Heart Home Health Care gives to their patients.

Verified Google review
S Synnes

S Synnes

Jeremy from Angel Heart Home Health Care was very kind, professional, and gave me very thorough assistance. Looking into home health care and Medicare is very challenging, and Jeremy was great at guiding me. In addition, Angel Heart Home Health Care was highly recommended by Caregivers Volunteers Assisting the Elderly of Ventura County. I would highly recommend this service provider.

Verified Google review
David Lindsey

David Lindsey

This a first rate profesional home health care company that really cares. They actually take the time to address your individual needs.

Verified Google review
Tony Porras

Tony Porras

Amazing!!! They took care of my mom and went out of their way to go to her and make her completely comfortable.

Verified Google review

Reviews from Google Places for HEART TO HEART HOME HEALTH. These are real experiences shared by families and patients.