24/7 CARE AT HOME - HOME HEALTH

westminster, CAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Location & Directions

Address

13800 ARIZONA STREET, SUITE 200

WESTMINSTER, CA

Service Area

This agency serves patients in WESTMINSTER and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.15% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

99% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
91%
Team Communicated Well
93%
Discussed Medicines & Safety
83%
Completed Surveys
120
42% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.0%
Flu Vaccination Rate81.2%
Improvement in Walking/Mobility89.8%
Improvement in Bathing98.7%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing97.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score61.8%
Health Info Transfer to Provider99.0%
Health Info Transfer to Patient99.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
92 reviews
Nilson Tran

Nilson Tran

Iam writing this review, first I would like to thanks Tam Tran from 24/7, She was the best, she has help my family alot to go through a very difficult time. Her hard work , her communicated and the way she care for my family that's touched my heart. She call me everyday to check on my mom. I can see that she care for other. I would like to said thanks Tam Tran for all you have done for my family.

Verified Google review
Uyen Ho

Uyen Ho

My mom recently fell and was admitted into fountain valley. When she was discharge they recommended 247 care at home. I so glad they did because we met our physical therapist Ngoc Bui. She was so compassionate and helpful with my mom’s care. We’ve had other PT before but she is hands down the best therapist we ever work with. Thank you 247 for sending her.

Verified Google review
Winnie Phan

Winnie Phan

I’m very very grateful to the team at 24/7 Care At Home. They’ve been taking of my 97-year-old mother. The staff are kind, professional, and very accommodating towards her and us as a family during this time.

Verified Google review
Karen Tao

Karen Tao

My 96-year-old mother was referred by Dr. Lynn to 24/7 homecare services, and we are very impressed with the professional and responsively of the team. When we requested IV therapy, they arranged it promptly without any delay. We truly appreciate the compassionate and attentive care they provide. Thanks for the service!!

Verified Google review
Sudasana

Sudasana

Orange Coast Memorial referred this group to my family. This is very good group they have Vietnamese nurse and 24 hours phone number to call during the night. The supplies were provided to us very fast according our request and the nurse come to the family to visit was really helpful. Whatever service we would like to have were provided during the critical time I highly recommend them to other people.

Verified Google review

Reviews from Google Places for 24/7 CARE AT HOME - HOME HEALTH. These are real experiences shared by families and patients.