SUTTER CARE AT HOME

yuba city, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1997

Location & Directions

Address

400 PLUMAS BLVD

YUBA CITY, CA

Service Area

This agency serves patients in YUBA CITY and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:77%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.73% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
88%
Team Communicated Well
85%
Discussed Medicines & Safety
85%
Completed Surveys
342
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.1%
Flu Vaccination Rate46.6%
Improvement in Walking/Mobility89.3%
Improvement in Bathing90.8%
Improvement in Managing Medications87.2%
Improvement in Getting In/Out of Bed89.7%
Improvement in Breathing89.3%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score64.8%
Health Info Transfer to Provider78.9%
Health Info Transfer to Patient92.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
4 reviews
Monica

Monica

The PT and OT that come out are amazing but the management is where I have an issue. I’ve reached out to them 3x in over 2 weeks to let them know my mom never got her lab drawn as she is disabled and they said since she is discharged there is nothing they can do. Although prior when I was reaching out they kept telling me nurse would be coming out and to wait for a call. So I reached out Sutter a few times, requesting just to speak to supervisor/manager to let them know so it doesn’t happen to any other patients as I seen how hard it was for my mom to get to a lab. I wasn’t even wanting to do a formal complaint. I just wanted them aware. But since no one is returning my call I’m going to do a formal complaint with the board.

Verified Google review
Linda Ruth

Linda Ruth

⭐️⭐️⭐️⭐️⭐️ We’ve had a wonderful experience with Sutter Hospice. Tiffany and Kathleen truly care about what they do, and it shows in every interaction. They are compassionate, attentive, and take the time to ensure families feel supported during such a tender season of life. Their kindness and dedication make a real difference, and we are so grateful to have them in our community. Highly recommend!

Verified Google review
Corinna Korby Ryan

Corinna Korby Ryan

Thank you Sutter health for the excellent care that was given for my father Thomas Korby. Our nurse Kim was so kind and incredibly thoughtful. Her skills go beyond a nurse, her presence felt as though she'd been a part of our family. We absolutely love her!!! God Bless her indeed. Val is my dad's favorite shower gal! Thank you Val for your gentleness and doing the little things we take for granted...brushing his teeth and putting lotion on him. You are so incredibly wonderful and always went beyond the call of duty. God bless you. This company deserves a 10 ⭐✨. review!! Everyone and everything about this lovely company made this life event and transition easier. Bringing top shelf quality services. Thank you from the bottom of my heart ❤️🙏❤️🙏

Verified Google review
Frankie C

Frankie C

We were referred to them by Rideout. They were okay at best. The nurse case manager that assigned to my sister, saw her twice in 7 wks. Every visit was a different nurse. They were good with medication that was needed to keep my sister comfortable. Other than that, they didn't ease my mind when it came to my sister's care.

Verified Google review

Reviews from Google Places for SUTTER CARE AT HOME. These are real experiences shared by families and patients.