CENTERWELL HOME HEALTH

colorado springs, COMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1984

Location & Directions

Address

5225 N ACADEMY BLVD STE 106

COLORADO SPRINGS, CO

Service Area

This agency serves patients in COLORADO SPRINGS and surrounding areas in CO.

Patient Satisfaction

3/5
Would Recommend:66%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.28% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
66%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
88%
Team Communicated Well
83%
Discussed Medicines & Safety
78%
Completed Surveys
336
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate68.6%
Improvement in Walking/Mobility89.8%
Improvement in Bathing91.7%
Improvement in Managing Medications86.7%
Improvement in Getting In/Out of Bed91.4%
Improvement in Breathing92.0%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score79.4%
Health Info Transfer to Provider93.8%
Health Info Transfer to Patient98.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
43 reviews
Mark Watkins

Mark Watkins

My nurse Jennifer Parry has been amazing. Always on time-even in bad weather-and is super professional and friendly.

Verified Google review
Rand Rienzo

Rand Rienzo

I was impressed with the therapists and the routines they gave me to improve my strength and balance worked effectively. I highly recommend this organization for great individual therapy.

Verified Google review
MOUSIES

MOUSIES

I am leaving a fairly low rating. The nurses I have met were wonderful, HOWEVER, the company itself is very poorly managed. I was scheduled to be seen three times per week and as of today, I have been visited ONE time per week. Any problems I have encountered were a direct result of the company being short staffed. This is something a patient should never know about and something management should be on top of. I highly recommend the nurses I have dealt with...However, because of terrible management...I can NOT recommend the nursing part of this company completely because of their poor management. NOT ACCEPTABLE!

Verified Google review
BJ

BJ

I have never been so disappointed in a health care company in my life! There was confusion between my insurance company and CenterWell. The insurance company gave them a phone number to call to get things straighten out. They refused to call them. Everything is transmittal, no phone calls. They outsource their authorization department to a separate company. I understand procedures yet, humans make mistakes and sometimes a simple phone call can resolve a problem. Extremely disappointed! I would never use them again!

Verified Google review
T M

T M

Excellent staff! We had an amazing experience with CenterWell. The nurse was very kind and took amazing care of my mom. The physical therapist Marsha was very helpful for her recovery. We were impressed by the professionalism of the staff and we were immediately contacted that evening to schedule the visits. Highly recommend this company could not be more pleased with my mom’s visits and treatment.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.