PREFERRED HOME CARE SERVICES

loveland, COMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1993

Key Information

Years in Operation

33

Location & Directions

Address

2802 MADISON SQUARE DR STE 100

LOVELAND, CO

Service Area

This agency serves patients in LOVELAND and surrounding areas in CO.

Patient Satisfaction

3/5
Would Recommend:80%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.7% falls with injury

Low rate of falls with injury

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

78% improved in bathing

Based on patient outcomes

Better than average

81% improved in breathing

Based on patient outcomes

Better than average

82% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
89%
Team Communicated Well
83%
Discussed Medicines & Safety
74%
Completed Surveys
95
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care81.7%
Flu Vaccination Rate84.0%
Improvement in Walking/Mobility80.8%
Improvement in Bathing78.1%
Improvement in Managing Medications69.2%
Improvement in Getting In/Out of Bed88.6%
Improvement in Breathing81.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.7%

Lower is better

Discharge Function Score86.0%
Health Info Transfer to Provider57.0%
Health Info Transfer to Patient87.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
6 reviews
Susan Priitt

Susan Priitt

Hi, I just became a new patient 01/01/2025….I found they really do live up to their mission statement, dedication. Excellence. Responsiveness… my experience began with Brittany..gave me a call as to her arrival time, I had requested a quiet concentrator, I received a brand new one out of the box…she was efficient setting up and making sure I understood how it should work. She was so very nice and genuinely interested in me and my welfare..when she left we hugged….😊. On 01/15/25. I had an appointment with Jeff at the Berthoud office (my preference) I was way early (my error)he was totally ok with the earlier arrival….through his testing, my doctors prescription wasn’t what I needed..he said not to worry he would address the issues….this morning talking on the phone with Carrie with a question, also a pleasant experience, no impatience or making me feel dumb… What all these interactions meant for me was after….I felt heard and cared for with a smile ….THANK YOU ❣️Ps thanks Jeff for “Battle Ready” makes me laugh out loud.

Verified Google review
One Moke

One Moke

Scott is awesome! He's been helping me out for years now and he's always super friendly, knowledgeable and will always go out of his way as much as possible to make sure I'm well taken care of and staying as healthy as possible. Thank you!

Verified Google review
Pamela Veenendaal

Pamela Veenendaal

I highly recommend this company because they have a helpful and reliable staff. I felt loved and appreciated and they took great care of my father. Lori and Chris are amazing and were always there for me. They helped me through the tough times while I have been recovering from shoulder surgery. They provided me great staff. I had Shannon, Linda, and Tricia and they are the best. They came in and went above and beyond my expectations. My family felt cared for and loved. That means everything to me. Thank you so much for your services. Much appreciated, Pamela

Verified Google review
Sharon Martinez

Sharon Martinez

We have had a good experience with this company unlike others we have used in the past. Anything that needs to be addressed is just a phone call away or even a note left for the attending person.

Verified Google review
Ed Ho

Ed Ho

I ordered a CPAP device for a patient weeks ago and still cannot get the device delivered even with the proper documentation. You have my phone number and fax number. Contact me and deliver the device and maybe I will remove this NEGATIVE REVIEW.

Verified Google review

Reviews from Google Places for PREFERRED HOME CARE SERVICES. These are real experiences shared by families and patients.