UCHEALTH HOME CARE - PARKVIEW MEDICAL CENTER

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Savanna Spry

Brought my CHILD with lumps on his neck and we waited 2 hours to get into a room. We finally get back and some random paramedic comes in to ask questions and not even touch my child, he didnt examine the lumps, he didnt even get close enough to my kid to properly see them. Then tells me the doctor will be in to ask all of the EXACT SAME QUESTIONS and treat him. What was the point of the paramedic? While we are waiting an obscene amount of time in the room, the staff is outside of our room making jokes with each other and having a grand time. We still have not been examined at this time. I make a very loud comment to my kid about it and they realize im talking about them and suddenly its silent. We have been waiting for the doctor that the paramedic said would be in 'soon' because we are in the 'fast area' for almost 20 more minutes now. Just go to urgent care.

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Chris B

I was here in May 2025. I stayed 2 nights. I would give anything to take that back. What is now becoming a life long immune issue started two weeks after leaving here. I have severe skin issues now and weakened immune system. There is NO cure for this. I am in the process of obtaining detailed medical records to see if I was injected or given anything without my consent. I would advise caution before agreeing to anything or being admitted here. Some staff were nice and others were questionable. Go in informed and with someone willing to be with you and watch all tests and what is being given (even in the middle of the night by surprise).

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Jugadora De las montañas

It’s like any ER at a not for profit hospital - the waiting room is filled to overflowing, and there has to be one person acting out, or it isn’t that. I was there for post-op surgical pain in my lumbar spine. In 10 hours, they remembered, after being prompted several times, to give me pain meds once, after I had been there for 6 hours, and separated from my own supply. They did an MRI, which I think I waited 6 hours for, so 8 hours after I got there. Once the MRI results came in, I eventually left AMA - had to get out of there so I could take my pain meds. They were trying to reach my surgeon, which I understood was not possible. It pretty much sucked, but this is what these ERs are all like, so it was an average experience. The important thing was the MRI, which did provide info that my doctor and I needed.

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Isabelle Cordova

My mom was having shortness of breath and is in severe and chronic pain; I was understanding of the wait but once we were in her hospital room, the doctor couldn't draw her blood since she barely has any veins in her arms. He went to get someone else but we ended up waiting for what felt like over an hour almost. There were people outside our window too that didn't even come in to check on my mom or turn off the beeping noise that was coming from the room. I've heard this place used to be great but given my overall experience tonight and currently, I beg to differ. You cannot be ignoring patients like that and taking so long. It's unacceptable behavior and pure incompetence.

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Jamie Sandoval

Well I can see why they only have 2.7 stars. If I could leave a zero star review I would!! My aunt is here receiving care there for almost 2 weeks. I come from a healthcare background and know that how she is being treated is unacceptable. I finally got to go visit her yesterday and imagine my surprise from the looks of her room. (Will insert pictures) She is non-ambulatory. She was sat in her room chair on 02/11/2025 by physical therapy. She had complained to me that morning that she slept in a soaked bed and in her pee all night(she has a purewick catheter). Her bed had a big pee stain on it and the bed was not stripped, and a new chuck was just thrown over the stain. (Forgot to get a picture of that) Anyways as soon as I walk in the room I notice trashes full to the brim, the floor was disgusting with brown stains. Her commode was dirty with stuck in urine, mind you she has not used her commode for like a week and a half since she has a kidney drain and is non ambulatory. There was trash all over the floor. I then go into her bathroom(that she has not used) that had 3 dirty bedpans, stuff all over the toilet and urine all over the floor. She is being forced to use those dirty bedpans over and over again. She has only gotten 2 bed baths since she’s been there and they have been done by family who has visited. No one is asking her if she would like to be cleaned up. Yesterday (02/11/2025) therapy did her hair!! She then was forced to fecal on herself(was told by the nurse myself that that’s how she would have to do it). After her call light being ignored many times when asked if she could get help to the bathroom. After she fecal on herself they were able to put her back in bed and clean her up. After disgusting looks from nurses who were cleaning her up, the dirty trash from that was left in the room. This is all unacceptable and her care team needs to be reprimanded.