BERLIN VISITING NURSE ASSOCIATION

berlin, CTMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Key Information

Location & Directions

Address

240 KENSINGTON RD

BERLIN, CT

Service Area

This agency serves patients in BERLIN and surrounding areas in CT.

Patient Satisfaction

5/5
Would Recommend:94%
Rate 9-10:96%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
94%
Rated 9 or 10 (Excellent)
96%
Team Gave Professional Care
97%
Team Communicated Well
91%
Discussed Medicines & Safety
93%
Completed Surveys
52
35% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate95.2%
Improvement in Walking/Mobility86.2%
Improvement in Bathing88.5%
Improvement in Managing Medications88.2%
Improvement in Getting In/Out of Bed94.2%
Improvement in Breathing92.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score80.9%
Health Info Transfer to Provider76.7%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
3 reviews
Carol Lee Bonaiuto

Carol Lee Bonaiuto

Berlin VNA are great. The nurses are very efficient and compassionate. I look forward to their visits and realize I probably wouldn't be able to stay at home without their care.

Verified Google review
M & L Foster

M & L Foster

10 STARS!!! We had an outstanding experience with Berlin VNA, thanks to the exceptional care provided by Karolina, Julie, and Beth. They went above and beyond to assist my parents during a challenging time. Their professionalism, compassion, and dedication were evident in every interaction. Karolina, Julie, and Beth not only helped resolve my father's blood pressure issue but also provided excellent physical and occupational therapy that made a real difference in his recovery. They were always punctual, incredibly kind, attentive, and genuinely listened to our concerns. Their follow-through was remarkable — we always felt supported and informed. We are deeply grateful for the care and support they provided. Highly recommend Berlin VNA to anyone in need of skilled and compassionate home health services.

Verified Google review
Robin Richtomasi

Robin Richtomasi

No written review provided

Verified Google review

Reviews from Google Places for BERLIN VISITING NURSE ASSOCIATION. These are real experiences shared by families and patients.