NURSING SERVICES INC

east hartford, CTMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1993

Key Information

Years in Operation

33

Location & Directions

Address

21 HIGH ST

EAST HARTFORD, CT

Service Area

This agency serves patients in EAST HARTFORD and surrounding areas in CT.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.1% falls with injury

Low rate of falls with injury

Better than average

92% timely care start

Care started promptly after referral

Better than average

56% improved in mobility

Based on patient outcomes

56% improved in mobility

Based on patient outcomes

59% improved in bathing

Based on patient outcomes

45% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
85%
Team Communicated Well
88%
Discussed Medicines & Safety
74%
Completed Surveys
44
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care92.5%
Flu Vaccination Rate64.3%
Improvement in Walking/Mobility56.1%
Improvement in Bathing59.3%
Improvement in Managing Medications45.4%
Improvement in Getting In/Out of Bed65.4%
Pressure Ulcer Rate2.6%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score71.0%
Health Info Transfer to Provider26.1%
Health Info Transfer to Patient77.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
4 reviews
Lori Cabrera

Lori Cabrera

I have been working with this agency for a few years now to coordinate care for my elderly (97) mother. Everyone at NSI / Elderforce is a Godsend - Yvette, Camilla, Marion, Laura & Vanessa (just to mention a few of the wonderful staff!) - they are always willing to provide their assistance and pivot when necessary, going the extra mile to ensure care is in the home for my mother, especially when there are last minute scheduling changes that can create worry and concern. Being a client for this long, has helped the agency staff get to know my mother and they only send caregivers that they know will "click" with my mother's personality. Without the kind, caring, staff and owners at NSI-Elderforce, I do not know how this narrative would have played out for my mother, but I am sure it would have been much different (and not in a good way)!! Thank you ALL so very much.

Verified Google review
Nancy Martin

Nancy Martin

I have nothing but compliments for the care and service my mother received while having at home PT. Patty was warm and friendly, with knowledge, expertise and medical experience for the multiple knee replacements my mother has had over several years. It was very gratifying and provided a peace of mind to know that Nursing Services is a family owned business. It was started by a dedicated family to provide their clients with the care, knowledge and medical experience everyone deserves. I am very grateful for their support, guidance and understanding. Thank you for always being there.

Verified Google review
Jules Happy

Jules Happy

We feel so blessed to be working with the team at Nursing Services Inc. Due to COVID-19, we made the difficult decision to move our father who has dementia out of the nursing home. It has been a journey having him home and we could not have done it without the caring, talented, hardworking professionals at Nursing Services Inc. From my first call to Yvette, I knew we were in great hands. Every support team member who has visited our house during the time of the pandemic has been respectful and just so lovely. From our Personal Care Assistant, Visiting Nurse, and Physical Therapist, we have the best care and support to help us and our father. Thank you all from the bottom of our hearts!

Verified Google review
Betty Narducci

Betty Narducci

Nursing Services inc has been a life saver for me. They are very responsive and have help me care for my loved one. They have given me peace of mind

Verified Google review

Reviews from Google Places for NURSING SERVICES INC. These are real experiences shared by families and patients.