HEALTH CARE CONNECTORS LLC

greenwich, CTMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2022

Key Information

Years in Operation

4

Location & Directions

Address

1 SOUND SHORE DR STE 201

GREENWICH, CT

Service Area

This agency serves patients in GREENWICH and surrounding areas in CT.

Patient Satisfaction

2/5
Would Recommend:75%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.57% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
81%
Team Communicated Well
80%
Discussed Medicines & Safety
71%
Completed Surveys
131
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.0%
Flu Vaccination Rate58.0%
Improvement in Walking/Mobility93.9%
Improvement in Bathing93.6%
Improvement in Managing Medications85.1%
Improvement in Getting In/Out of Bed89.5%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score55.1%
Health Info Transfer to Provider74.5%
Health Info Transfer to Patient96.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
30 reviews
Susan A

Susan A

Tasha C, the Social Worker was professional, articulate, caring, & conscientious. Her eye - to- eye clear verbal communication with a senior patient was so appreciated, and her compassion was evident. Thank you Tasha.

Verified Google review
Tali Hamilton

Tali Hamilton

Health Care Connectors provides thoughtful, compassionate care and goes above and beyond for patients. Communication is clear, scheduling is smooth, and the staff is friendly and knowledgeable. A wonderful healthcare experience from start to finish.

Verified Google review
Jade Rhimes

Jade Rhimes

Company seems nice on surface but they have things to work on. People who answer the phone are so rude and you can hear them cursing in the background. The nurses show up for 5-10 minutes then they leave. They don't really educate. The head President/ Administrator Nurse doesn't even seem to know what she is doing. Everytime you speak to someone here they are gone within 3 months. The caregivers are amazing and I feel bad that they pay them so little.

Verified Google review
Rocky J

Rocky J

My dad is a client of HCC and was assigned Ms. Nikkita Jarrett. Just after the very first day, he expressed to me that he desired to have her work with him, because she knew how to make him feel at ease and heard, her instructions were very easy to follow, is very compatible and friendly. As a relative, I've had the pleasure of meeting her and first impressions are everything.

Verified Google review
Michael Floru

Michael Floru

Health Care Connectors has done a phenomenal job. They are incredibly supportive while caring for our in home health care needs. They have a great staff that works together as a professional team. HCC provides a variety of services that makes it extremely easy to care for our family needs. Edith Giron is an absolute angel who comes every day to assist us. Her patience and attentiveness is the perfect fit for us. Yaw is also a true asset to the team. He frequently visits to ensure all things are running well and provides extremely valuable advice. His mentorship and dedication to the HCC team and their clients is priceless. Yaw makes everything extremely easy. He clearly trains and mentors the HCC team in a manner that makes his team among the very. Est in the business. I honestly can’t say enough about the professionalism and service provided by HCC. I highly recommend them. Finally, I can’t say enough about Edith Giron who has been with us for nearly two years. She is truly special and an asset. It’s as if she is family now.

Verified Google review

Reviews from Google Places for HEALTH CARE CONNECTORS LLC. These are real experiences shared by families and patients.