STERLING CARE LLC

greenwich, CTMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Location & Directions

Address

235 GLENVILLE ROAD

GREENWICH, CT

Service Area

This agency serves patients in GREENWICH and surrounding areas in CT.

Patient Satisfaction

4/5
Would Recommend:89%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.13% falls with injury

Low rate of falls with injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
89%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
90%
Team Communicated Well
90%
Discussed Medicines & Safety
85%
Completed Surveys
146
32% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate92.1%
Improvement in Walking/Mobility95.8%
Improvement in Bathing95.6%
Improvement in Managing Medications95.3%
Improvement in Getting In/Out of Bed96.7%
Improvement in Breathing95.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score77.4%
Health Info Transfer to Provider96.8%
Health Info Transfer to Patient97.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
15 reviews
Robin Kaplan

Robin Kaplan

We have used Sterling Care to aid my 94year old father at his assisted living home. The management was spectacular in helping us decide the best type of care needed in a complicated situation. They were available for consultation, thoughtful, creative, attentive and really understood the landscape of geriatric care. Highly recommend this trustworthy experienced and knowledgeable group of professionals.

Verified Google review
Angela Heineman

Angela Heineman

Our 93 year old mother required post- surgical home care and we could not be more pleased with the folks at Sterling. Her nurse Colleen, OT Gretchen and PT Matt, have been wonderful- caring, knowledgeable, practical, professional and incredibly helpful to our mother and us as we navigate her home care. And each person has a special talent for dealing with an elderly person. If you are in need of assistance for yourself or a loved one, I would highly recommend Sterling Care in Greenwich. Excellent care and service!

Verified Google review
David Nevin

David Nevin

We have an elderly family member who requires constant in-home care. Special thanks to Racheal at Sterling Care who organized and staffed an effective care plan, and to Tanya and Sharon for their hands-on care for our family member. They have all been a pleasure to work with, as has Jorge in Sterling Care management. Truly a 5-star organization.

Verified Google review
Ariel

Ariel

Sterling Care is a premier health care and medical support service organizaton in Greenwich, CT. Led by it's founder, Steve Katz, the company is staffed by only the best, well trained medical professionals. In great part, my post operative recovery was significantly enhanced by the Sterling Care nurses and PT professionals assigned to me. I highly recommend this organization. Thank you Sterling Care.

Verified Google review
Mary Cavanagh

Mary Cavanagh

My Dad required daily in home care earlier this year and a friend recommended Sterling Care in Greenwich. We have been so pleased. The entire staff at Sterling Care has been wonderful and exceeded our expectations but particularly Maude. Maude takes such good care of my Dad and is so capable. She has a gentle way about her but is very strong and able to help him physically with daily activities. My Dad and the family look forward to seeing Maude each day. She is a treasure.

Verified Google review

Reviews from Google Places for STERLING CARE LLC. These are real experiences shared by families and patients.

STERLING CARE LLC - Home Health Agency in Greenwich, Connecticut