HOME HEALTH SPECIALTY SERVICES, INC

hamden, CTMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2015

Key Information

Location & Directions

Address

2524 DIXWELL AVENUE

HAMDEN, CT

Service Area

This agency serves patients in HAMDEN and surrounding areas in CT.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.01% falls with injury

Low rate of falls with injury

Better than average

77% improved in mobility

Based on patient outcomes

Better than average

77% improved in mobility

Based on patient outcomes

Better than average

78% improved in bathing

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

98% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
86%
Team Communicated Well
80%
Discussed Medicines & Safety
75%
Completed Surveys
67
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.4%
Flu Vaccination Rate88.6%
Improvement in Walking/Mobility77.4%
Improvement in Bathing77.8%
Improvement in Managing Medications69.3%
Improvement in Getting In/Out of Bed82.9%
Improvement in Breathing83.9%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury2.0%

Lower is better

Discharge Function Score73.6%
Health Info Transfer to Provider82.8%
Health Info Transfer to Patient93.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
9 reviews
Doreen Moran

Doreen Moran

I cannot say enough about all of the employees that have cared for my Dad. This company communicates with family, cares about their job. They are compassionate, professional and more. From Michelle in the office to Rhonda an exceptional caregiver and nurse Maureen another exceptional professional they show kindness where others don't. My dad is happy and doing well because of all of them!

Verified Google review
Frank D

Frank D

I would give zero stars if possible. The aids are great. They have taken care of my parents. The administration is scum. After agreeing to the hours and collecting the money they have argued about the hours and filling them. Then they changed the terms stating they can only do certain hours. Now my father had a fall and is in the hospital fighting for his life. My elderly mother needs stability at home now more than ever, so the administrators decided it was the perfect time to tell us that they are giving their notice and will cut my mother off in less than two weeks. We now have to find a replacement for my mother while worrying about my father's care in the hospital. They literarily waited until we were at our lowest then decided to hit us while we were down. Absolute despicable way to treat people.

Verified Google review
Talia Bennick

Talia Bennick

HHSS has gone above and beyond helping our family. Christian has patiently built a strong relationship built on trust, and since we live across the country, Christian and Leah have stepped in to help us even during acute circumstances, always leading with with kindness and warmth. It’s so clear that they deeply care about their clients. Thank you HHSS!

Verified Google review
Lisa Rose

Lisa Rose

Daniella, our PTA is an absolute asset to Home Heath Specialty Services of Hamden, CT. From the moment she walked into our home, we knew she was going to be a no nonsense therapist! She got straight to the point, did phenomenal, helpful exercises and puts a smile on our faces, when she walks through the door!! She is knowledgeable in her field, thoughtful of her patients, charmingly personable and an awesome person!! We truly appreciate her hard work, dedication and true concern for us, as her patient. To quote Daniella, “I care about people. You’ve gone through so much and I want to see you get better”! Thank you Daniella! And, thank you Home Health Specialty Services!! Pauly & Lisa Siciliano

Verified Google review
Dale Kroop

Dale Kroop

My contact with staff has been very helpful to understand how important businesses like this are in Hamden. Ms. Martino is very knowledgeable about the home health care industry and provides a critical service to people that are ill or desire to stay in homes.

Verified Google review

Reviews from Google Places for HOME HEALTH SPECIALTY SERVICES, INC. These are real experiences shared by families and patients.

HOME HEALTH SPECIALTY SERVICES, INC - Home Health Agency in Hamden, Connecticut