INFINITY HOMECARE SERVICES, LLC

hamden, CTMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Years in Operation

13

Location & Directions

Address

119 SANFORD ST

HAMDEN, CT

Service Area

This agency serves patients in HAMDEN and surrounding areas in CT.

Patient Satisfaction

3/5
Would Recommend:75%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.85% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
87%
Team Communicated Well
84%
Discussed Medicines & Safety
72%
Completed Surveys
121
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.2%
Flu Vaccination Rate77.5%
Improvement in Walking/Mobility84.7%
Improvement in Bathing85.7%
Improvement in Managing Medications84.6%
Improvement in Getting In/Out of Bed88.9%
Improvement in Breathing90.1%
Pressure Ulcer Rate1.2%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score86.8%
Health Info Transfer to Provider79.5%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
12 reviews
Pam

Pam

Terrible from the start when they were late and then the next day, no showed!!

Verified Google review
Dan N

Dan N

It was our parent's desire and our goal to allow them to stay in the home they have lived in for the past 50+ years. Their mental and physical challenges made it necessary to find a partner/provider to care for them 24/7/365. Choosing Infinity Home Care Services as the in-home care provider for our parents was the best decision we could have made. We have the comfort of knowing that our parents are in good hands when we cannot use our own to help them with their daily needs. Melinda (our case coordinator) has been there with us and for us and our parents every step of the way. She is amazing and because of her efforts our parents are getting the best care imaginable. The recommendation to use Infinity Home Care could not be higher. Thank you!

Verified Google review
Jenitza Love

Jenitza Love

I can honestly say so far so good.Especially Melinda ,she is phenomenal at this point.Girl works her butt off,and yet still goes out of her way to help with rides and anything you need.Never hesitant.Works after hours.Always calls back.Very reliable.Always hours.If our clients need anything,best believe she there aswell.Just apply guys.Wont be a disappointment.Just be sure your reliable and responsible aswell.Goes both ways now!❤❤

Verified Google review
Thato Rankiritlane

Thato Rankiritlane

Melinda Mundt is a wonderful person who cares about her clients as well as her aides. I would recommend this Agency to anyone who needs care for a love one This Agency deserves 5 stars.

Verified Google review
Dali Kelly Cartagena

Dali Kelly Cartagena

Sweet lady, really works with you if you have a flexible schedule, treats people with respect and so professional, I recommend her!!

Verified Google review

Reviews from Google Places for INFINITY HOMECARE SERVICES, LLC. These are real experiences shared by families and patients.