TOTALCARE HOMECARE
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2009
Key Information
Location & Directions
Service Area
This agency serves patients in HAMDEN and surrounding areas in CT.
Quality Highlights
Based on CMS quality data
0.72% falls with injury
Low rate of falls with injury
81% timely care start
Care started promptly after referral
45% improved in mobility
Based on patient outcomes
45% improved in mobility
Based on patient outcomes
50% improved in bathing
Based on patient outcomes
33% improved managing meds
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Dan W
I wrote a lengthy review and I guess they pleaded with Google to have it erased. But that ain't gonna fly with me. I'll make it quick I'm Quadriplegic and I can't get into bed myself. See by the picture when I started calling them to get a caregiver in here to get me in bed. Well it never happened we just totally blew me off. I had to call my sister who at the time time was in Syracuse. She had to drive all the way back here to put me in a bed. Again you can see by the phone calls I was making they could have cared less. Why did Google deleting it. You could see here I had a legitimate complaint look at the calls that were made.
Lynn Schumacher
Wish I could give a lower score.. They left me 2 MONTHS without an aide on weekends. When I called they didn’t care. They are rude to EVERYONE. I woke them up many of times . Had a fight with them every time I called because I didn’t have an aide or no one showed up. I could go on but this place isn’t worth my time. I wish they would be investigated. Something strange about them.
Jess Vazquez
City care is amazing. They go above and beyond to help the families of those who trust them, to be their caregivers. Definitely worth giving them a chance
ESupreme 122
Great agency ! Took very good care of my mother I highly recommend ! Very sweet ladies at the office ❤️❤️
Melinda Mundt
Lee and the hiring manager have been absolutely 💯 phenomenal 👏 getting caregivers in place for my father's release from the nursing home Thank you so much ❤️ for your hard work and dedication 🙏
Reviews from Google Places for TOTALCARE HOMECARE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov