TRINITY HEALTH OF NEW ENGLAND AT HOME

hartford, CTMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Key Information

Years in Operation

60

Location & Directions

Address

659 TOWER AVE, FL 2

HARTFORD, CT

Service Area

This agency serves patients in HARTFORD and surrounding areas in CT.

Patient Satisfaction

3/5
Would Recommend:69%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.3% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
69%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
87%
Team Communicated Well
84%
Discussed Medicines & Safety
80%
Completed Surveys
304
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.7%
Flu Vaccination Rate60.6%
Improvement in Walking/Mobility91.6%
Improvement in Bathing93.0%
Improvement in Managing Medications89.4%
Improvement in Getting In/Out of Bed94.4%
Improvement in Breathing98.2%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score79.7%
Health Info Transfer to Provider99.9%
Health Info Transfer to Patient99.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
61 reviews
Karen Craig

Karen Craig

I don't know how I would have gotten through the care of my wife before she died without Jillian and Nicole. Jillian stayed in touch with me between visits and constantly encouraged me and told me how well I was doing with the hospice care. My wife died just as Jillian was due to go off work, yet she came right over to take care of calling the funeral home, clean up medicines and other home items. She was never in a hurry and left me feeling like I was doing ok. I am forever grateful to the hospice care from Trinity Health.

Verified Google review
Dennis Ferguson

Dennis Ferguson

The entire team was fantastic and I would highly recommend it to anyone in need. Of particular note, however, was Marlo’s the PT. Always positive, encouraging and supportive. I have made amazing progress under her guidance and so encouraged by her attitude. Thank you and feel free to contact me for additional comments. Dennis Ferguson

Verified Google review
johanna morrison

johanna morrison

Donna S. Came to my home as my physical Therapist on several occasions. She was always punctual and always full of energy, which inevitably transferred to me! She is a great source of healing and motivation to get stronger. I have the highest respect and gratitude for and to her. also, I really appreciated her sense of humor. Truly informed and well practiced in her skills, Many thanks Trinity! Many Thanks, Donna!

Verified Google review
Lisette Musiol

Lisette Musiol

Nurse Audrey is fantastic. She is kind, considerate, compassionate and very good at what she does. She's not afraid to chat which makes you feel comfortable. When someone comes to you, it is great that they feel like your good neighbor nextdoor. This is a tough job, so she is greatly appreciated.

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Kristylynn Culpepper

Kristylynn Culpepper

We are so grateful for Physical Therapist Donna from Trinity Health. From her very first visit to our home, she made my mother feel heard, supported, and truly cared for. My mom has faced complex health challenges, including Multiple Sclerosis, and Donna helped her regain strength, mobility, and—most importantly—confidence. Donna brings deep expertise, patience, and genuine compassion to every session. Her care was always personalized, effective, and uplifting. Thanks to her, my mother is now nearly pain-free and able to enjoy her daily life again—something we weren’t sure would be possible. Donna is truly exceptional, and we highly recommend her to anyone seeking skilled, empathetic, and results-driven physical therapy.

Verified Google review

Reviews from Google Places for TRINITY HEALTH OF NEW ENGLAND AT HOME. These are real experiences shared by families and patients.