FRANCISCAN HOME CARE AND HOSPICE CARE

meriden, CTMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1987

Key Information

Years in Operation

39

Location & Directions

Address

267 FINCH AVE

MERIDEN, CT

Service Area

This agency serves patients in MERIDEN and surrounding areas in CT.

Patient Satisfaction

5/5
Would Recommend:94%
Rate 9-10:95%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.78% falls with injury

Low rate of falls with injury

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

81% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

75% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
94%
Rated 9 or 10 (Excellent)
95%
Team Gave Professional Care
92%
Team Communicated Well
90%
Discussed Medicines & Safety
88%
Completed Surveys
157
38% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate64.0%
Improvement in Walking/Mobility77.6%
Improvement in Bathing74.5%
Improvement in Managing Medications67.0%
Improvement in Getting In/Out of Bed81.8%
Improvement in Breathing80.7%
Pressure Ulcer Rate0.9%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score63.1%
Health Info Transfer to Provider94.0%
Health Info Transfer to Patient87.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
4 reviews
Nancy Travers

Nancy Travers

My dear mother got wonderful care from the hospice team until the day she passed away. Even afterwards, the team (consisted of nurse, home health aid and social worker) checked in on us family to see how we were all doing. They even attended my mother's burial service. They're all exceptionally caring. 5 stars for sure!

Verified Google review
Whitley Whitley

Whitley Whitley

No written review provided

Verified Google review
Lisa D

Lisa D

There is no communication between the office and the home. When we call for a time in the morning or the schedule the aide gives us the week before says one time and more than a few times the aide comes at a different time. So we get grandma up and is sitting on the toilet for one time and then we are told a time for an hour later.

Verified Google review
Ena mae Patterson

Ena mae Patterson

No written review provided

Verified Google review

Reviews from Google Places for FRANCISCAN HOME CARE AND HOSPICE CARE. These are real experiences shared by families and patients.