TOTALITY HOME HEALTH CARE AGENCY LLC

milford, CTMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2014

Key Information

Years in Operation

12

Location & Directions

Address

546 BOSTON POST ROAD

MILFORD, CT

Service Area

This agency serves patients in MILFORD and surrounding areas in CT.

Quality Highlights

Based on CMS quality data

2.15% falls with injury

Low rate of falls with injury

Better than average

98% timely care start

Care started promptly after referral

Better than average

58% improved in mobility

Based on patient outcomes

58% improved in mobility

Based on patient outcomes

49% improved in bathing

Based on patient outcomes

43% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
49%
Rated 9 or 10 (Excellent)
69%
Team Gave Professional Care
76%
Team Communicated Well
68%
Discussed Medicines & Safety
80%
Completed Surveys
31
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.9%
Flu Vaccination Rate95.8%
Improvement in Walking/Mobility58.0%
Improvement in Bathing48.8%
Improvement in Managing Medications42.8%
Improvement in Getting In/Out of Bed51.1%
Improvement in Breathing54.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.1%

Lower is better

Discharge Function Score43.3%
Health Info Transfer to Provider27.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
4 reviews
Bobby James

Bobby James

No written review provided

Verified Google review
Lizette Tlatelpa

Lizette Tlatelpa

No written review provided

Verified Google review
Carla Rodriguez

Carla Rodriguez

My aunt went on vacation and before she went the agency was informed on the vacation they stated the will handle everything with the state. When my aunt came back and called them they told her they would send her someone and they never did. We called them to ask for the case manager number from the state to try and switch agencies and they told us we don't have a worker. I work in the medical field and I know that this isn't right. There was no follow up and no consideration for the family. All they cared about was a check.

Verified Google review
Miz tashina Knight

Miz tashina Knight

No written review provided

Verified Google review

Reviews from Google Places for TOTALITY HOME HEALTH CARE AGENCY LLC. These are real experiences shared by families and patients.