ALL ABOUT YOU HOME CARE SERVICES

naugatuck, CTMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2001

Key Information

Years in Operation

25

Location & Directions

Address

21 CHURCH STREET

NAUGATUCK, CT

Service Area

This agency serves patients in NAUGATUCK and surrounding areas in CT.

Patient Satisfaction

3/5
Would Recommend:73%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.42% falls with injury

Low rate of falls with injury

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
87%
Team Communicated Well
81%
Discussed Medicines & Safety
74%
Completed Surveys
153
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate71.5%
Improvement in Walking/Mobility97.2%
Improvement in Bathing96.9%
Improvement in Managing Medications85.7%
Improvement in Getting In/Out of Bed93.5%
Improvement in Breathing87.7%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score73.8%
Health Info Transfer to Provider89.4%
Health Info Transfer to Patient92.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
17 reviews
Nicole Thomas

Nicole Thomas

Had an amazing experience from start to finish. Thank you all for helping my mom get back on her feet. I highly recommend All About You Home Care 💕

Verified Google review
Amy Ball

Amy Ball

Instead of contacting me and trying to make it right, some employees will try to leave positive reviews to cancel out my one star. Since you only care about reviews online and don't deem it necessary to return a now former patients 3 phone calls when I decided to no longer use services I guess this should get your attention. All I want is an apology and a conversation about the care I received. I deserve an apology and if you truly cared about your company you would want feedback to help with providing better care moving forward. I didn't leave any negative words because I realize the issues I had where with human beings who I would never talk negatively about online. I understand the impact of social media. But a conversation should of been had so you could of made it right with me. I don't want to have litigation with your company. I want change for future patients and validation that what you said to me during our phone call was wrong. If you choose to apologize to me I will move forward and be done. If you care about your company you will apologize. You will hold some of your staff to better standards and want care to improve. You can have people now try to devalue my review by leaving positive reviews. But you and I both know your employees aren't happy. In general they are not. I just gave you more time in this comment than you gave me after a year of services provided by your company. I feel like I care more about improvement than you do. But that is just my personal opinion. The worst thing you will do is respond back with any form of condescension or show any real lack of accountability because than I will take a different route. Please don't mistake my health mental or physical as weakness. Because as your staff knows I am very big on right and wrong. I deserved an exit conversation and I deserve an apology from the owner.

Verified Google review
diane ashbrook-tolland

diane ashbrook-tolland

OT Stephanie absolutely amazing! Friendly, professional and compassionate Thank you for taking care of Cathy!

Verified Google review
Carrie Clifford

Carrie Clifford

I’ve been with this service for over 10 years and have never had a problem or complaint. I’ve had the same amazing nurse the whole time. The customer service is the best.

Verified Google review
ILIA R (mamailia)

ILIA R (mamailia)

I chose them for PCA services as well as PT/OT. My aide told me directly when her last day was going to be as far as taking care of me. To date I’ve yet to hear from them that my aide services came to a close due to of course, what the insurance deems as necessary. The therapists are just wonderful and so was the aide. The office has a lot to brush up on. The first task that needs to be addressed is patient office communication. Not right to leave a person in need of services hanging out there like that. The two rating is for the office. The staff coming to the home gets five stars from me most definitely. 👍

Verified Google review

Reviews from Google Places for ALL ABOUT YOU HOME CARE SERVICES. These are real experiences shared by families and patients.