CONSTELLATION HOME CARE

norwalk, CTMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1994

Key Information

Years in Operation

32

Location & Directions

Address

14 WESTPORT AVENUE

NORWALK, CT

Service Area

This agency serves patients in NORWALK and surrounding areas in CT.

Patient Satisfaction

3/5
Would Recommend:69%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.11% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
69%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
85%
Team Communicated Well
84%
Discussed Medicines & Safety
75%
Completed Surveys
238
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate79.4%
Improvement in Walking/Mobility88.8%
Improvement in Bathing89.7%
Improvement in Managing Medications91.0%
Improvement in Getting In/Out of Bed90.2%
Improvement in Breathing93.9%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score64.7%
Health Info Transfer to Provider78.3%
Health Info Transfer to Patient92.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
12 reviews
ania jankowska

ania jankowska

Regrettably, I failed to conduct thorough research and read reviews prior to enrolling my father in this institution. The level of neglect experienced here is deeply concerning. For the well-being of your loved ones, I strongly advise against considering this company. Legal action is being considered.

Verified Google review
Barbara Brownstein

Barbara Brownstein

If there were zero stars I would use it. Don't use this home hospice care unless you hate your mother and want the last days her life to be an absolute nightmare! That's what happened with mine. Hospice workers didn't come when they were supposed to....were rude and had attitude. When they were supposed to be comforting at the worst time in my life....only caused more stress & anxiety.

Verified Google review
Lisa Porterfield

Lisa Porterfield

During the last two weeks of my mother’s life constellation hospice provided comprehensive supportive services for my mom and our family. The quality of care provided by the team, and in particular the case manager Merideth, was outstanding. I am very grateful to have had their assistance during my mother’s transition.

Verified Google review
Eric van den Heuvel

Eric van den Heuvel

Hired for home care for my mom after her surgery. Staff sent to the home was very poor quality. Sat around, did nothing for my mom. Aid worker would put TV on in Spanish, which my mom does not speak, fell asleep on the couch during her shift. Would not recommend service, sent email to placement director, never got a reply. Don’t trust this service with your loved ones.

Verified Google review
Glenn Bagdonis

Glenn Bagdonis

Nursing, ot, and pt has been great. Home health aid service is terrible. Imagine your 95 year old mother not getting a bath for over 5 days when they are scheduled for 3 days a week. No show and no call. No action taken even after from my calls or calls from their own nursing at pt staff. Not acceptable!

Verified Google review

Reviews from Google Places for CONSTELLATION HOME CARE. These are real experiences shared by families and patients.